Acuity Scheduling Reviews in May 2025: User Ratings, Pros & Cons

Acuity Scheduling works great!

What do you like best? I recently joined Acuity Scheduling and was impressed by how easy it was to set it up on my website and start using it. I tested it throughly and realised it's very practical and user friendly! What do you dislike? I could probably suggest a couple features, but so far I like everything about Acuity Scheduling. What business problems are you solving with the product? What benefits have you realized? I'll start managing all of my school's Spanish lessons' ...

Acuity for people loving their business

What do you like best? Customer service!!! How easy it is; Story of Acuity; integrates with so many payment options; you can create questionnaires for clients to fill in before the session, you can allow clients to leave you tips for your service, I love it how I can customize it to include my business colours and logo; features of the calendar, how it is set up to help you every day in your scheduling. Just the graphic user interface is fun that you can change colours inside it and enjoy ...

A great choice

What do you like best? Acuity is what I would call "best all around". I say that because it offers a well-rounded bunch of features. There are a great many scheduling tools available on the market today, in a host of price points but Acuity continues to win my vote. My favorite features all happen to be in the business settings: the ability to create appointment types within each calendar, create a questionnaire for customers to complete when they schedule appointments, create packages, ...

Really Like Acuity, Simple to Use

What do you like best? I love how I can create a link to my services and list the service price. The software allows me to charge customers a deposit to confirm the appointment. My favorite part is that I can create intake forms for a customer to fill out for certain services. What do you dislike? So far, I don't have any complaints. It would be nice if the add-on service or deposit was available on the free version but I get it a business has to make money. Recommendations to others ...

Acuity Scheduling really makes my life easier

What do you like best? Acuity scheduling links to my calendar and synchronizes appointments so I always know what’s scheduled and never get double booked anymore. I also love that I can set up different appointment types with their own links and intake forms. What do you dislike? I can’t think of anything I specifically dislike. Recommendations to others considering the product I highly recommend Acuity Scheduling . It’s moderately priced and full of great features that make ...

In a word ....PERFECTION

What do you like best? It is very easy to use. A simplistic format with very professional results. As a new business owner with so many areas on which to focus my concentrations, the last thing I need is working a platform that takes so much of my time getting it together What do you dislike? There is absolutely nothing that I dislike about this application. At least I haven't found anything yet and that's huge because I am very picky Recommendations to others considering the product ...

I shouldn't have waited so long!

What do you like best? I learned about Acuity when I first started my business but didn't start using it until last. year. Why did I wait so long. As my business grows it having Acuity has taken the strain off of managing the schedules for my team as well as sending much needed confirmation emails. We can change the emails as we see fit and the fact that it syncs to our Google calendars has been a God send. What do you dislike? Setting up Acuity can be a little time consuming, ...

An excellent scheduling software!

What do you like best? I like most the ease of use for me from the business side and for my clients from the scheduling side. I can relegate all the scheduling to the software and not have to worry about anything, but setting my hours and what types of services that I provide! All my clients pay through site as well which means I never have to deal with cash, checks, or a physical planner. I love it! I can also opt to share my link with new users to get a bonus if they sign up. Now some ...

Ideal for achieving customer success. It's one of those powerful mediums that can win customers for you.

PROS & CONS What are the best aspects of this product? I settled for Acuity Scheduling since it's capable of seamless integration with GoToMeeting. It comes with a bunch of customizations that I like. I get to have a wide range of links to cater to varying services. For instance, I have a link that deal with a 1-hour onboarding and another for current training options wherein a customer can pick sessions with me to train on specific topics. What aspects are problematic or could work ...

Amazing Product

What do you like best? I was pleasantly surprised at how easy it was to navigate Acuity, even as a first time user. The thing that I love the most about is that everything is all in one place and it integrates easily with my website. I don't have to hand hold my customers when they use Acuity on my website. What do you dislike? There isn't anything that I don't like about Acuity. Recommendations to others considering the product Not that I can make at this time. What business ...