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9.3

Spot Score

Acuity Scheduling - Appointment Scheduling Software

Acuity Scheduling Reviews in May 2025: User Ratings, Pros & Cons

Streamline your practice with powerful scheduling software.

4.5

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Starts from $14/Month when Billed Yearly

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Acuity Scheduling Reviews & Ratings

4.5

Very Good

Based on 526 ratings & 266 reviews

Rating Distribution

Excellent

(226)

Very Good

(35)

Good

(1)

Poor

(4)

Terible

(0)

Expert's Review

Acuity Scheduling has proven to be a valuable tool for many users in the past 12 months. Customers praise its seamless integration with other platforms like Squarespace and Zoom, making appointment scheduling a breeze. The ability to customize scheduling pages and generate direct links for different appointment types has been a significant highlight, saving time ...Read more

Acuity Scheduling pros and cons

  • Seamless integration with other platforms such as Google Calendar, Zoom, Squarespace, and Stripe, enhancing user experience.

  • Customizable scheduling options with various appointment types, intake forms, and real-time availability, providing flexibility.

  • User-friendly interface, making it easy for both clients and staff to navigate and manage appointments efficiently.

  • Affordable pricing plans suitable for small businesses, offering cost-effective solutions for scheduling needs.

  • Lack of a wide variety of apps and connectors in the Marketplace, limiting access to advanced functionalities for users.

  • Potential complexity for new users due to the abundance of features and customizations without adequate initial support and guidance.

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Showing 201-210 out of 266

03/30/18

4.5 out of 5

Gets the job done. Well.

What do you like best? The Acuity Scheduler offers an abundance of features for competitive pricing. The option for creating several varied schedules makes it easy for me to use. Additionally, it is simple to use and embed in my existing website and emails. What do you dislike? Acuity offers email confirmation and follow ups for clients, however formatting is pretty basic and I would love some more customizable options. What business problems are you solving with the product? What ...

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03/30/18

4.5 out of 5

Best Scheduling platform I have ever used

What do you like best? This program allows all of our team to have their own booking pages, which can be embedded anywhere, but they all sync effortlessly into one master layout for viewing. What do you dislike? There are a few minor features available for the master account that can't be applied to sub-accounts. What business problems are you solving with the product? What benefits have you realized? We have been able to offer students the ability to schedule their own ...

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03/23/18

4.5 out of 5

Very Good Scheduling Experience

What do you like best? It was very easy and quick to set up 2 options for appointments and link from a dedicated page in my emails and integrate into my website. What do you dislike? The branding link under the form, which can only be removed on the premium package. What business problems are you solving with the product? What benefits have you realized? It's a great system for the team to offer a demo of services and allow our clients to pick and choose their prefered timeslot ...

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03/22/18

5 out of 5

All I need to succeed

What do you like best? Super customizable! I love that I can customize it to my liking and business. What do you dislike? No phone/weekend support. Online support is great but phone support would be a plus. Recommendations to others considering the product Give it a try. You won’t be disappointed. What business problems are you solving with the product? What benefits have you realized? I am able to easily let my clients self schedule without a whole lot of clicking. They are ...

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D

Danielle

03/22/18

5 out of 5

It saved my life. Thanks, Acuity!

PROS & CONS What are the best aspects of this product? I'm no longer stressed when it comes to organizing my calendar. I won't have to worry about sending e-mails or gathering payment. Everything is looked after! It's worth getting it integrated with a payment processor as it makes everything seamless! What aspects are problematic or could work better? At the moment? Nothing! Acuity actually meets my business requirements. It's perfect! It's hard to come up with a complaint for ...

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03/21/18

5 out of 5

Full of features and easy to use

What do you like best? Acuity makes it so easy to have various availability for several appointments. My favorite feature is the intake form because it helps me capture all the information I need before the call. What do you dislike? So far, I haven’t found anything that I really dislike. Recommendations to others considering the product Just try it out and see how you like it. It can be hard to switch from platforms you’re used to but Acuity makes the switch pretty seamless. ...

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03/19/18

5 out of 5

A Coach's Best Friend

What do you like best? Everything. It is easy to set up. Easy to manage. Easy to update. Easy to navigate from the client end (so I've been told. I have tried about 6 other booking systems and nothing has satisfied me like this. What do you dislike? I can't think of anything to be honest. Recommendations to others considering the product Try it you will not be disappointed. If you're a coach you will be especially pleased as will your clients. What business problems are you ...

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03/19/18

5 out of 5

I like it so much I've already recommended Acquity to other entrepreneur friends

What do you like best? Easy set-up, and easy for me and clients (and potential clients to schedule calls. The interface is nice . The set up was so easy that I did not have to click the "help" button. Everything was pretty obvious and this is my first time for using a scheduler. What do you dislike? I have not identified anything I do not like at this time. Recommendations to others considering the product I've already recommended Acquity! Non-techies agreed that it was easy to ...

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T

Terry

03/18/18

5 out of 5

Small businesses will find this a gem for scheduling.

PROS & CONS What are the best aspects of this product? This software is relatively easy. The one thing that I like with it is its affordable pricing. The business I'm running literally involves me. Acuity either charges me a monthly cost of $10 or a yearly price of $110. What aspects are problematic or could work better? I don't like how its mobile app works. It's not really something that you call an "app." You're actually going to their site through a browser. A shortcut is ...

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W

Winifred

03/15/18

5 out of 5

Scheduling clients has never been this easier!

PROS & CONS What are the best aspects of this product? Just about everything Acuity offers is pretty amazing. I'm able to set different kinds of appointments, build hours for appointment types, and even add in buffer periods --- ideal for creating another appointment or when appointments seem to take longer that the usual. What aspects are problematic or could work better? One thing that needs improving is a visually-pleasing calendar. Setting up an appointment on a sterile calendar ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].