ActiveDEMAND Reviews in June 2026: User Ratings, Pros & Cons

Great Concept, and Getting There

What do you like best? I like the idea of a database management program that allows an intelligently devised process from receiving a contact to following up with useful and relevant emails and communications. Having this taken care of is something ahead of other platforms like Gravity Forms. What do you dislike? The back-end management is far from intuitive, there are so many "characteristics" of the product that you have to understand and master before you can do something that you ...

Great Interface, Great Support

What do you like best? Powerful features and capabilities... AND with a strikingly good looking interface. The support team and interaction with them is also very refreshing helpful. What do you dislike? So much to learn, and so little time. Active Demand was quick to point us to digital marketing agencies that can help with our time pressures. What business problems are you solving with the product? What benefits have you realized? To add value and create differentiation with our ...

Excellent tool for sales

What do you like best? The way you can control all the leads organization. What do you dislike? The UI seems kind old-fashined. Sometimes is slow. Recommendations to others considering the product Be sure about know how to use it correctly. If you know how it works, the results could improve. What business problems are you solving with the product? What benefits have you realized? The manage of leads is the problem I solved. Better control on sales.

Easy to use and great support

What do you like best? The platform is easy to use and the support team is great at assisting with getting you on your feet. One of the things I love most about this platform is its ability to brand your campaigns by using colours from your existing website. This really helps from a creative or design aspect as even their templates are attractive in design. What do you dislike? There truly isn't anything about the platform that I don't like. What business problems are you solving ...

Great Time and Money Saver

What do you like best? ActiveDEMAND delivers fresh leads to my inbox daily. Starting every day with information of people that have actually looked at our site gives me a great starting place to do research from the information provided by Active DEMAND. Most often when I convert those from prospects to clients, the sales cycle is greatly reduced because the client is already warm when I contact them. The data also lets me know if we need to increase our marketing efforts/dollars to drive ...

You won't find a team more reactive to your needs.

What do you like best? Need something changed? Send in an e-mail. Want a feature added? Send in an e-mail. ActiveDEMAND isn't in the business and creating everything everyone asks for, but they do incorporate feedback and make changes based on user input. What do you dislike? Has a learning curve that some people find intimidating, but it's pretty self explanatory once you understand the software's core mechanics. What business problems are you solving with the product? What ...

Great solution, Great service

What do you like best? I particularly like ActiveDemand as it is easy to use and they have great videos to help you get started. The service is also great with support being very responsive and helpful, and great customer service from our account manager. What do you dislike? I really don't have much to complain about ActiveDemand. So far, everything has run smoothly and I have been able to easily access the analytics I needed. What business problems are you solving with the ...

Great customer support - never worked had such a responsive support team!

What do you like best? Ease of use, analytics integration. More importantly, the customer service is incredible. What do you dislike? Still some bugs with missing widgets and inconsistent data set pulling; but this is always being worked on What business problems are you solving with the product? What benefits have you realized? Our primary business problem is conversion tracking, with DNI call tracking we're able to drill down and become significantly more granular to the true ...

Brilliant and indispensable marketing tool

What do you like best? Active Demand allows us to deliver very specific marketing messages to our customers and easily measure their response. This enables us to tailor our messaging based on real data. All of this without breaking stride in delivering serve to our customers What do you dislike? Active Demand makes the mechanics very simple but the content still needs to be created if your company wants to demonstrate thought leadership. The only dislike is having to build this ...

Great software for the price point.

What do you like best? All the Google analytics already built in. Fairly easy user interface. Does perform great on Google. Support always provides good response with good turnaround time. What do you dislike? Website builder will always produce satisfactory websites. They are functional, but certainly you need a lot of work with a Website Designer to make a stunning website using the tools that are provided. If you don't already have an idea how to run market your business online, I ...