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9.8

SpotScore

ActiveCampaign - Marketing Automation Software

ActiveCampaign Reviews in August 2026: User Ratings, Pros & Cons

Streamline your marketing efforts and see results.

4.66

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Starts from $15 / Month when billed annually, ~1,000 contacts ($19/mo billed monthly)

ActiveCampaign Reviews & Ratings

4.66

Excellent

Based on 1826 ratings & 1887 reviews

Are you using ActiveCampaign?

Rating Distribution

Excellent

(1535)

Very Good

(287)

Good

(32)

Poor

(12)

Terrible

(21)

Spotsaas Editor’s POV

ActiveCampaign is a solid choice for email marketing and marketing automation, with strong automation capabilities, list segmentation, and integrations with Zapier and Calendly. The automation builder lets you create personalized workflows without coding. Support is responsive—the team offers screen-sharing sessions and video guides when you get stuck. Before ...Read more

ActiveCampaign pros and cons

  • Customer support is responsive, knowledgeable, and often goes beyond standard troubleshooting.

  • Clean platform accessible even for non-technical users.

  • Automation includes a visual builder for creating workflows and personalized email sequences.

  • Reliable performance with minimal downtime reported by long-term users.

  • New users face a learning curve that requires time to understand the platform's full feature set.

  • Automation and campaign workflows can feel overwhelming without prior training or support.

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Showing 81-90 out of 1887

AS

Allyson Sidekick

10/29/23

5 out of 5

I've tried so many different email…

I've tried so many different email platforms, and ActiveCampaign is by far the most robust while also being pretty intuitive. The automation capabilities and insights are invaluable.

AS

Allyson Sidekick

10/29/23

5 out of 5

I've tried so many different email…

I've tried so many different email platforms, and ActiveCampaign is by far the most robust while also being pretty intuitive. The automation capabilities and insights are invaluable.

PM

Pip Meecham

10/24/23

5 out of 5

We love the automations!

We love ActiveCampaign both for our internal use but for recommending to our clients. It's automation functionality is some of the best that we have worked with but functions in a way that makes it very easy to set up whether you are a novice or experienced with tools like these.

PM

Pip Meecham

10/24/23

5 out of 5

We love the automations!

We love ActiveCampaign both for our internal use but for recommending to our clients. It's automation functionality is some of the best that we have worked with but functions in a way that makes it very easy to set up whether you are a novice or experienced with tools like these.

S

Sarah

10/23/23

5 out of 5

Email Automations are a powerhouse

Email Automations are a powerhouse and have freed up so much time for me to focus on other areas of my business. My experience with support agents at ActiveCampaign has always been second to none and live chat has come in handy often. ActiveCampaign gets my recommendation.

S

Sarah

10/23/23

5 out of 5

Email Automations are a powerhouse

Email Automations are a powerhouse and have freed up so much time for me to focus on other areas of my business. My experience with support agents at ActiveCampaign has always been second to none and live chat has come in handy often. ActiveCampaign gets my recommendation.

KW

Kristen Webb

09/14/23

5 out of 5

Excellent Customer Services!

ActiveCampaign provides an exceptional customer service experience that has exceeded my expectations. Not only am I thoroughly impressed with the product itself, but whenever I've needed assistance or had questions, their customer service team has been there every step of the way. Their unwavering dedication and prompt response time truly sets them apart from the competition. With ActiveCampaign, you can rest assured knowing that any concerns or inquiries will be addressed by their ...

Read more

KW

Kristen Webb

09/14/23

5 out of 5

Excellent Customer Services!

ActiveCampaign provides an exceptional customer service experience that has exceeded my expectations. Not only am I thoroughly impressed with the product itself, but whenever I've needed assistance or had questions, their customer service team has been there every step of the way. Their unwavering dedication and prompt response time truly sets them apart from the competition. With ActiveCampaign, you can rest assured knowing that any concerns or inquiries will be addressed by their ...

Read more

C

customer

08/08/23

5 out of 5

Multifaceted marketing tool used in for profit and non-profit applications.

Active Campaign is a multifaceted marketing tool that I have used to bring marketing success to my for profit and non-profit clients for many years.

C

customer

08/08/23

5 out of 5

Multifaceted marketing tool used in for profit and non-profit applications.

Active Campaign is a multifaceted marketing tool that I have used to bring marketing success to my for profit and non-profit clients for many years.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].