8.9
SpotScore
Act-On Reviews in September 2026: User Ratings, Pros & Cons
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Act-On Reviews & Ratings
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Spotsaas Editor’s POV
Act-On is a versatile and reliable marketing automation platform that stands out for its user-friendly interface, robust capabilities, and outstanding customer support. Users repeatedly praise its intuitive design, which facilitates ease of navigation and empowers marketers to create, execute, and manage campaigns without requiring extensive technical expertise. ...Read more
Act-On pros and cons
Outstanding customer support with timely assistance and deep product knowledge.
User interface lets non-technical users navigate without advanced expertise.
Drag-and-drop email builder with customizable templates speeds up campaign creation.
Reporting tracks leads, digital activity, and ROI.
Extensive features can overwhelm newcomers without proper guidance.
Some user feedback suggests the email and landing page builders could be more user-friendly.
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Showing 831-840 out of 1014
JB
Joseph B
11/17/15
"My experience with Act-On has been amazing."
What do you like best about Act-On? The biggest advantages to Act-On are the website's ease of use and the friendly customer service support. What do you dislike about Act-On?
AU
Anonymous User
11/17/15
"Great customer service and education"
What do you like best about Act-On? Very responsive team with full support and one to one training. We've been able to get up to speed from scratch with help along the way and always feel we can reach out with any questions and get a fast response.
AU
Anonymous User
11/16/15
"Act-On Marketing Automation Software"
What do you like best about Act-On? Ease of use and great tracking software; also the ability to produce very professional outbound communications. What do you dislike about Act-On?
DG
David G
11/16/15
"Best Email Marketing Platform: Act-On "
What do you like best about Act-On? As an email marketing specialist for more than 10 years, and now working for mobe as an email marketing manager, it is great to work with such an enthusiastic team at Act-On to help us grow our email lists. And by the way the software functionality is top notch in the industry. Act-On is an all-inclusive, email marketing juggernaut that is easy-to-use and provides the great support [thanks Valerie, Shine, Ashley & Chris], that gives you the confidence to ...
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SF
Stefan F
11/14/15
"Outstanding Solution and Support"
What do you like best about Act-On? Act-on is an outstanding solution. They support our sales efficiently and professionally. The customer service of ACT-on is friendly and competent, at any time for us. Many thanks.
EK
Eduard K
11/14/15
"Marketing Automation made easy"
What do you like best about Act-On? - Great and quick support to any kind of problem / quick respond time - Very friendly and competent Customer Success Manager (thanks to Jenny B. - awesome support)
TH
Torsten H
11/13/15
"Great Tool for the German market"
What do you like best about Act-On? Very good tool with hosting in Europe/Germany, great support team, strong webinar integration (better than Webex in itself, strong email marketing/lead nurturing, very good prospecting features, great Adwords integration, Included A/B testing, very good email editor
AU
Anonymous User
11/13/15
"Act on is right on"
What do you like best about Act-On? The functionality and interface is nice. What do you dislike about Act-On?
EL
Elizabeth L
11/12/15
"Act-On helps make marketing easier"
What do you like best about Act-On? Very easy to use system overall. Emails are super easy to create, with great styles and responsive design to make them look modern and professional. Landing pages are also great, with lots of options to get the design I need. This allows us to complement our in-house website (HTML/CSS) with landing pages, without having to create new pages from scratch.
NO
Nancy O
11/12/15
"Amazing tool that I could not do my job without"
What do you like best about Act-On? I have a lot of favorite things about Act-On. Here are at least a few in no particular order: Ease of Use - this tool can help a marketing team accomplish an astronomical amount of initiatives, whether small or large (I've worked with it for both) because it's easy to setup. Within one month I was able to setup multiple automated programs.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].