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8.9

SpotScore

Act-On - Marketing Automation Software

Act-On Reviews in September 2026: User Ratings, Pros & Cons

Convert leads into loyal customers with Act-On.

4.23

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Act-On Reviews & Ratings

4.23

Very Good

Based on 905 ratings & 1014 reviews

Are you using Act-On?

Rating Distribution

Excellent

(566)

Very Good

(324)

Good

(72)

Poor

(15)

Terrible

(37)

Spotsaas Editor’s POV

Act-On is a versatile and reliable marketing automation platform that stands out for its user-friendly interface, robust capabilities, and outstanding customer support. Users repeatedly praise its intuitive design, which facilitates ease of navigation and empowers marketers to create, execute, and manage campaigns without requiring extensive technical expertise. ...Read more

Act-On pros and cons

  • Outstanding customer support with timely assistance and deep product knowledge.

  • User interface lets non-technical users navigate without advanced expertise.

  • Drag-and-drop email builder with customizable templates speeds up campaign creation.

  • Reporting tracks leads, digital activity, and ROI.

  • Extensive features can overwhelm newcomers without proper guidance.

  • Some user feedback suggests the email and landing page builders could be more user-friendly.

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Showing 631-640 out of 1014

AU

Anonymous User

08/02/17

5 out of 5

"Act-On is a great way to start a Marketing Automation Program"

What do you like best about Act-On? The ease and intuitive nature of the program. Great training is provided through Act-On University. They recently updated/upgraded the training process to make it easier for a beginner like me to learn the program and get up to speed quickly. My onboarding specialist is great, and the rest of the support team has also been very helpful in working through the training process.

AU

Anonymous User

08/02/17

4 out of 5

"Solid Platform for a Reasonable Price"

What do you like best about Act-On? Act-On listens to their customers product feedback and continually improves the technology. New features are constantly being added.

AS

Amy S

08/02/17

4 out of 5

"Invaluable Marketing Asset"

What do you like best about Act-On? Act-On is a robust, yet easy-to-use solution that combines multiple marketing applications into one. It has been a workhorse for us. While it can serve more than a dozen vital functions, including social media management and ABM, I most appreciate its integration with our CRM system (Microsoft Dynamics 365) and how it can be used to automate nurture programs, score leads based on behavior/engagement, and monitor web site visitor activity. I’m also very ...

Read more

AS

Amy S

08/02/17

4 out of 5

"Invaluable Marketing Asset"

What do you like best about Act-On? Act-On is a robust, yet easy-to-use solution that combines multiple marketing applications into one. It has been a workhorse for us. While it can serve more than a dozen vital functions, including social media management and ABM, I most appreciate its integration with our CRM system (Microsoft Dynamics 365) and how it can be used to automate nurture programs, score leads based on behavior/engagement, and monitor web site visitor activity. I’m also very ...

Read more

AU

Anonymous User

08/02/17

4 out of 5

"Solid Platform for a Reasonable Price"

What do you like best about Act-On? Act-On listens to their customers product feedback and continually improves the technology. New features are constantly being added.

MO

Mallory O

08/01/17

4 out of 5

"Great tool!"

What do you like best about Act-On? The UI is incredible! Super easy to navigate. What do you dislike about Act-On?

MO

Mallory O

08/01/17

4 out of 5

"Great tool!"

What do you like best about Act-On? The UI is incredible! Super easy to navigate. What do you dislike about Act-On?

RW

Robert W

07/31/17

4 out of 5

"Rising Star in the Marketing Automation World"

What do you like best about Act-On? Act-On has a lot going on and seems to be improving rapidly. The wysiwyg editor is probably the best of any platform that I've used, the list management and automation workflow structures are easy to use and understand.

RW

Robert W

07/31/17

4 out of 5

"Rising Star in the Marketing Automation World"

What do you like best about Act-On? Act-On has a lot going on and seems to be improving rapidly. The wysiwyg editor is probably the best of any platform that I've used, the list management and automation workflow structures are easy to use and understand.

EA

Eryn A

07/31/17

5 out of 5

"Absolutely love Act-On! It's already helped us communicate with our customers so much better!"

What do you like best about Act-On? We have really only scratched the surface with Act-On by utilizing email messaging. We've loved being able to track who is opening messages, clicking on links, etc. Then build campaigns based on the user behavior. We have so much more to dig into still...forms, landing pages, the possibilities with Act-On are seriously endless.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].