8.9
SpotScore
Act-On Reviews in September 2026: User Ratings, Pros & Cons
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Act-On Reviews & Ratings
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Spotsaas Editor’s POV
Act-On is a versatile and reliable marketing automation platform that stands out for its user-friendly interface, robust capabilities, and outstanding customer support. Users repeatedly praise its intuitive design, which facilitates ease of navigation and empowers marketers to create, execute, and manage campaigns without requiring extensive technical expertise. ...Read more
Act-On pros and cons
Outstanding customer support with timely assistance and deep product knowledge.
User interface lets non-technical users navigate without advanced expertise.
Drag-and-drop email builder with customizable templates speeds up campaign creation.
Reporting tracks leads, digital activity, and ROI.
Extensive features can overwhelm newcomers without proper guidance.
Some user feedback suggests the email and landing page builders could be more user-friendly.
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Showing 621-630 out of 1014
AU
Anonymous User
08/04/17
"Act-On"
What do you like best about Act-On? Act-On has a superior customer support and customer success team. They are responsive, helpful, and always professional and courteous. They are like extended members of our team. Act-On actively tries to use us
AU
Anonymous User
08/04/17
"Powerful Automation and Email Marketing Program"
What do you like best about Act-On? First of all, I've never had the type of support that Act-On provides. They answer questions either the same day or the following day. Secondly, their interface is very intuitive and easy to understand. Thirdly, Act-On's straight forward email automation has saved us so much time and the reporting capabilities have simplified our lead analysis.
AU
Anonymous User
08/04/17
"Been using Act-on for years for our email automation"
What do you like best about Act-On? We are a technology company and have been using Act-on as our email provider for years. The emails are easy to create, provide valuable metrics and most importantly- we are able to set up complex automated workflows. We spend the time initially to set up detailed campaigns, based on behaviors, and use our animated videos and testimonial videos, to schedule 3 months worth of campaigns- and once it is set up initially- we don't do anything!
PC
Pamela C
08/04/17
"Great products, service, and educational tools"
What do you like best about Act-On? Ability to have multiple instances under one account and share email templates among them. We have 4 accounts - one for each product line/brand/website - and Act-On lets us connect them all under one umbrella.
AU
Anonymous User
08/04/17
"Powerful tools, right at your fingertips"
What do you like best about Act-On? Act On's marketing automation tools have been a game-changer in the way that we reach and communicate with our patients, families and our community as a whole. It's sophisticated and somehow still easy to use and intuitive in it's format. We've found it to be a one stop shop to not only communicate with who we need to, but to see how effective (or not effective) those communications are.
ML
Mark L
08/03/17
"Save yourself the trouble and automate it"
What do you like best about Act-On? Act-on is useful for marketing automation, mass emails, forms, and landing pages; it meets many of our needs along with Salesforce integration allowing us to operate much more efficiently with forms and emails as well as integrating dynamic content into our marketing.
ML
Mark L
08/03/17
"Save yourself the trouble and automate it"
What do you like best about Act-On? Act-on is useful for marketing automation, mass emails, forms, and landing pages; it meets many of our needs along with Salesforce integration allowing us to operate much more efficiently with forms and emails as well as integrating dynamic content into our marketing.
AU
Anonymous User
08/02/17
"Act-On Has Been A Tremendous Asset To Our Company"
What do you like best about Act-On? Act-On is an all-in-one marketing automation platform that allows us to manage email drip campaigns, track visitor IP and company information, and compile marketing lists for other uses.
DD
Danyelle D
08/02/17
"Great platform for marketing!"
What do you like best about Act-On? The customer service is absolutely amazing. Everyone working at Act-On is super helpful and you never have to wait to speak with someone. They take hours out of their day to meet with you about anything.
MB
Megan B
08/02/17
"Great software, excellent customer service!"
What do you like best about Act-On? I love that Act-On provides a great platform with incredible service. Any question I have, they'll help me with it. I also love that they have so many resources and help guides available to their customers.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].