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8.9

SpotScore

Act-On - Marketing Automation Software

Act-On Reviews in September 2026: User Ratings, Pros & Cons

Convert leads into loyal customers with Act-On.

4.23

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Starts from $900 / Month

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Act-On Reviews & Ratings

4.23

Very Good

Based on 905 ratings & 1014 reviews

Are you using Act-On?

Rating Distribution

Excellent

(566)

Very Good

(324)

Good

(72)

Poor

(15)

Terrible

(37)

Spotsaas Editor’s POV

Act-On is a versatile and reliable marketing automation platform that stands out for its user-friendly interface, robust capabilities, and outstanding customer support. Users repeatedly praise its intuitive design, which facilitates ease of navigation and empowers marketers to create, execute, and manage campaigns without requiring extensive technical expertise. ...Read more

Act-On pros and cons

  • Outstanding customer support with timely assistance and deep product knowledge.

  • User interface lets non-technical users navigate without advanced expertise.

  • Drag-and-drop email builder with customizable templates speeds up campaign creation.

  • Reporting tracks leads, digital activity, and ROI.

  • Extensive features can overwhelm newcomers without proper guidance.

  • Some user feedback suggests the email and landing page builders could be more user-friendly.

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Showing 431-440 out of 1014

EK

Eric K

02/13/18

5 out of 5

"A Simple to Use and Powerful Marketing Automation System"

What do you like best about Act-On? I love how easy it was for me to integrate our donor management system with Act-On. The ability to import large sets of data with whatever columns I want via FTP and schedule routines is brilliant. I'm not dependent on programmers using complicated API's that are poorly supported or frequently break down.

AU

Anonymous User

02/13/18

5 out of 5

"Integrates with Netsuite Like A Dream"

What do you like best about Act-On? We are heavy in outbound and are just touching the surface of inbound, and Act-On's integration with Netsuite really is awesome. Super happy so far!

AU

Anonymous User

02/13/18

5 out of 5

"Act-On produces great Email content"

What do you like best about Act-On? I really like the metrics for opening emails and open counts. Act-On has been producing some great email content. What do you dislike about Act-On?

AU

Anonymous User

02/13/18

3 out of 5

"quick, consistent and helpfull"

What do you like best about Act-On? -looking at my customers per country -roots Act-on.net emails What do you dislike about Act-On?

AU

Anonymous User

02/13/18

3.5 out of 5

"Easy to Use"

What do you like best about Act-On? This product is easy to use and user-friendly, can be used across all social media platforms and helps ease some of the stress of trying to find the best ways to market and then remembering to post.

DR

David R

02/13/18

3.5 out of 5

"An intuitive marketing automation program"

What do you like best about Act-On? Act-On streamlines a lot of the features necessary for a marketing automation program, allowing marketers to intuitively build programs. Before Act-On, we were using one of the bulkier options on the market, and found we were paying too much for features we didn't understand or couldn't use. Act-On was a great help during our research phase, giving us full use cases, walking us through the product, and allowing us a demo environment so that we could get ...

Read more

AU

Anonymous User

02/13/18

3.5 out of 5

"Act-On for C-Level Prospecting"

What do you like best about Act-On? Gives good visibility throughout the sales funnel to see who is scoring well with your marketing efforts. What do you dislike about Act-On?

AU

Anonymous User

02/13/18

3.5 out of 5

"Good support. Flexible tool."

What do you like best about Act-On? We had worked with a larger eCRM platform for a couple years and grew frustrated with the responsiveness of the support team. We had some rather unique security needs and integrations that we needed from a platform and were told by our former supplier that they would not be able to complete such a task for more than a year. Act-On worked with us from the start to create a custom solution that met our needs. Our onboarding team was awesome and they were ...

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KB

Kayla B

02/13/18

4 out of 5

"Useful and appropriate"

What do you like best about Act-On? The ease of using it! It's greatly helped my business What do you dislike about Act-On?

AU

Anonymous User

02/13/18

4 out of 5

"A positive change for our marketing automation"

What do you like best about Act-On? The best thing about Act-on is the ability for it to work with our Salesforce person accounts. This was something our old marketing automation partner could not do.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].