Act! Reviews in May 2025: User Ratings, Pros & Cons

SwiftPage ACT still delivers value in the age of the Cloud

What do you like best? Integrated Email Marketing: For a small business, you can have a strong method to handle email marketing in an integrated non-disparate solution. Tailoring: There are no limits on what data you can store in the system and the ease of making changes can be done by a nontechnical person. User Interface: The tool is easy to get around in both the desktop (fat client and (webclient which both are quite similar in functionality. Integration: The tool integrates with ...

Just ACTing!

What do you like best? My former business partner was already using ACT! and she felt it was effective enough and didn't want to make a change. So, I dove in head first. It does the basics, you can manage your contacts, notes, and communication. I did find it intuitive and easy to learn. Some more advanced features was relatively easy to figure out. What do you dislike? I love my mobile device and at the time, you couldn't do anything while mobile. I kind of remember a lot of upgrades ...

ACT! CRM Management

What do you like best? ACT! is a good solution for managing your contacts. I have only worked with it on a small business scale, and it met our needs perfectly, but I am not sure if it would be the best solution for larger corporations. What do you dislike? Because it is geared toward small businesses or individuals, you will eventually outgrow its capabilities. Recommendations to others considering the product Great for small businesses, but if you continue to grow you may ...

ACT! is super easy to setup and use.

What do you like best? First time I've used ACT was almost 10 years ago. It has improved tremendously overtime. Super easy to install, setup and use. What do you dislike? Yearly charges are really not good. I wish they had a different price model. What business problems are you solving with the product? What benefits have you realized? Keeping up with your prospects/customers and making sure you follow up with every single one of them can make the difference in your business.

Not what I was hoping for really

What do you like best? The ability to customize the records and the historical record keeping. What do you dislike? Not a very intuitive program to use out of the box. A lot of time training because it is very complex. Recommendations to others considering the product I think there are other products out there that do the same thing as ACT! and is easier to use. What business problems are you solving with the product? What benefits have you realized? We tried to keep track of our ...

simple CRM

What do you like best? I like the layout customization, document sharing and ease of use What do you dislike? I don't like the zero outlook integration or transferability from and to our other products What business problems are you solving with the product? What benefits have you realized? general crm database. Letters and addresses really.

Not the best CRM out there

What do you like best? It is a basic CRM and does the job and can be cost effective if you are on a budget What do you dislike? If you have been using an older version getting support can prove to be difficult (I no longer use this product but used an older version and in order to get support we were told that we would have to upgrade which was not very cost effective. Recommendations to others considering the product There are better systems out there if you are willing to spend a ...

Act Review

What do you like best? ACT is a useful tool for the commercial real estate industry because it allows our team to track prospects and current clients easily. This is a tool we utlize on a daily basis and is easy to update and manipulate data. We are able to store an good amount of data without making any significant updates to the software. What do you dislike? The fact I cannot access this program outside of the office. Makes it difficult to contact to potential clients direct ...

I'm the administrator of my company's ACT! database.

What do you like best? Document sharing. The ability to link files to contacts and to share them to remote users is huge for my company and since our own infrastructure is pretty robust, we're able to circumvent the need for a lot of cloud services and just use ACT! as our own cloud and file-system. The customizability of the layouts is very useful and having multiple dedicated layouts is just perfect. Ease of use is tremendous, it's simple to get started and the Excel and word ...

ACT for small business

What do you like best? Simplicity for small business management of sales contacts. Managing follow up activities was user friendly. Used this CRM tool at my former company. Perfect for group of 1-5 users. What do you dislike? Limitations on report generation Recommendations to others considering the product Act is a great out of the box CRM for small businesses looking for a cost effective resource to manage contacts and accounts.