9.1
Spot Score
Stay organized and focused with Act!
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Starts from $30/User/Month
Act! CRM has proven itself to be a robust and reliable tool for businesses, particularly small to medium-sized enterprises, over its long history in the market. Many longtime users commend its flexibility, ease of use, and the ability to centralize and organize vast amounts of client data. Features like integration with Outlook, customizable layouts, and ...Read more
Comprehensive integration capabilities, seamlessly syncing with tools like Outlook, phone systems, and other marketing software.
High degree of customization, allowing users to tailor layouts and features to meet specific business needs.
Intuitive and user-friendly interface, enabling efficient navigation for beginners and offering quick access to critical data.
Robust contact and customer management, allowing centralized storage of all client interactions, emails, appointments, and history.
Difficulty in troubleshooting and resolving technical issues; reliance on paid support can be costly and inaccessible at off hours.
Updates and upgrades can be disruptive, creating compatibility or stability issues for some users.
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Showing 291-300 out of 368
DF
D.Paul F.
04/13/17
Customized input and view that works great!
What do you like best? We were able to customize our fields to fit our business tracking each customers transaction which gives us complete visibility to micro and macro data. What do you dislike? Add in for auto calculations forces us to enter every field before calculating total profit per order. Recommendations to others considering the product We use ACT exclusively for Customer Data Base Management. We do not email from the product to save money but, we capture all orders ...
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MK
Michael K.
04/13/17
Living by Act!
What do you like best? It allows me to manage not only my business life and scheduling but also my personal life What do you dislike? The lack of a great mobile app. If Act! had that, it would be the #1 CRM easily. Recommendations to others considering the product Get connected with an Act! Certified Consultant who can get you setup properly and customize it for your needs What business problems are you solving with the product? What benefits have you realized? The ability for ...
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EB
Ed B.
04/12/17
DestinGOLF.info
What do you like best? Swiftpage integration and GROUPS. When I send an email blast, the pre-selected contacts in GROUPS is very helpful. I find using Swiftpage very user friendly. I wish the template editor was easier to use, especially importing images. I discovered that using a Swiftpage template allows for easier importing of images. When I create my own email template, I'm limited to text only. What do you dislike? Creating a new email template does not automatically get saved in ...
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JH
Jonathan H.
04/11/17
Great Contact Database! Best uses probably in Enterprise space. Had it since v1.0
What do you like best? Wide range of features. Email marketing. Groups for powerful selection of appropriate marketing prospects. Fabulous history includes email, multiple types of history, notes, images, SocMed integration. I could fill this up by typing anything but the first few sentences really cover everything there is to know about my experience with act. What do you dislike? Best uses probably in Enterprise space, and I am a one artist studio. Windows only: contact management ...
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04/07/17
ACT is a great CRM
What do you like best? I like the ease of use and the ability to customize ACT to my liking. It has many features that I like What do you dislike? I wish that more things like ZoomInfo would connect to ACT directly like it does with SalesForce. SalesForce seems to be the main product that everyone is connecting their products to and even though SalesForce isn't a great and easy to use CRM, they seem to be the main one that companies are using today as ACT seems to have lost it's top ...
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04/06/17
It works and is private
What do you dislike? Have to take my computer with me to use it on the road I have Deja office for the road connects to Act Recommendations to others considering the product It's easier to work with than other software What business problems are you solving with the product? What benefits have you realized? I get the info on the cell thur Deja office yes I do and it works wess
04/06/17
ACT is simple yet complex enough to keep all information at my fingertips.
What do you like best? The open format allows me to put in the information that I want and need. Synchronizing to Outlook gives me access to contact on my phone immediately. What do you dislike? Based on my needs, there is little to dislike. I used ACT starting in 2002-2004. I started using it again one year ago and wish I never left it, knowing how many contacts and information I left behind. Recommendations to others considering the product I have already recommended it to 10 ...
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04/06/17
ACT CRM Premium
What do you like best? Scheduling, Emailing, Follow Up, Appointments, Customer Details, Customizing Fields specifically for my clients, and Notes. I love ACT in every aspect of my business solutions. What do you dislike? Sometimes it loses the synchronization with Office 365. There online support, especially Isaac is very helpful and I always get results. Recommendations to others considering the product ACT is consistently upgrading and adding features. I love this CRM What ...
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03/31/17
Act!
What do you like best? Search facilities are very in depth and enable accurate reporting What do you dislike? Inability to integrate with a MAC would be very useful Recommendations to others considering the product Get the setup right from the start and you have a great piece of software. Making tweaks after its live can be awkward. What business problems are you solving with the product? What benefits have you realized? It enables us to maximise revenue by keeping track of ...
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HS
Hugh S.
03/31/17
Good solid programme although basic
What do you like best? Ease of use - straightforward and self explanatory, so fairly quick to train new staff on What do you dislike? The fact that it's not very customisable - bespoke features are not really an option Recommendations to others considering the product Check it links with sage Ok What business problems are you solving with the product? What benefits have you realized? Better control of our customers
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
