9.1
Spot Score
Stay organized and focused with Act!
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Starts from $30/User/Month
Act! CRM has proven itself to be a robust and reliable tool for businesses, particularly small to medium-sized enterprises, over its long history in the market. Many longtime users commend its flexibility, ease of use, and the ability to centralize and organize vast amounts of client data. Features like integration with Outlook, customizable layouts, and ...Read more
Comprehensive integration capabilities, seamlessly syncing with tools like Outlook, phone systems, and other marketing software.
High degree of customization, allowing users to tailor layouts and features to meet specific business needs.
Intuitive and user-friendly interface, enabling efficient navigation for beginners and offering quick access to critical data.
Robust contact and customer management, allowing centralized storage of all client interactions, emails, appointments, and history.
Difficulty in troubleshooting and resolving technical issues; reliance on paid support can be costly and inaccessible at off hours.
Updates and upgrades can be disruptive, creating compatibility or stability issues for some users.
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Showing 261-270 out of 368
08/08/17
We like the program but have many issues trying to get it to sync with Outlook.
What do you like best? Ease of use in regards to CRM is a plus. Having it cloud based is also a plus. What do you dislike? After almost a year to trying, we still haven't been able to get the program to Sync with Outlook. Because of that, we have resorted to using the program strictly as a client database. Not what we had anticipated when we decided to use ACT Premium. Recommendations to others considering the product If you looking for this to Sync with Outlook, beware! It has been ...
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08/03/17
Act
What do you like best? Love the system, its a great way to track my client base What do you dislike? Incorporating mailers with a large lists and creating many different reports can take time to manage Recommendations to others considering the product it works for basic CRM needs What business problems are you solving with the product? What benefits have you realized? Keeps me focused on my cients
SR
Susan R.
08/03/17
I have used ACT! in my business for 25 years and find it efficient for all my business needs
What do you like best? The easy format, low cost and versatility of use, especially with the new cloud and email services What do you dislike? Sometimes computer updates change usability. Takes me a while to understand the instructions for functionality What business problems are you solving with the product? What benefits have you realized? It is so easy to store and access client information. Simple to email directly from the contact. Looking forward to using the email marketing ...
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TP
Tim P.
08/03/17
An ACT! user forever - literally (since before it was released in the '80's)
What do you like best? It is fast and flexible and built on solid SQL standards. What do you dislike? Due to Microsoft not always playing well with others, sometimes the Outlook integration is not as smooth as I'd like. Recommendations to others considering the product Get ACT! it is the best CRM period. What business problems are you solving with the product? What benefits have you realized? Keeps track of our 100,000+ prospects extremely well.
08/03/17
ACT! makes life easier!
What do you like best? I can capture contacts easier and it makes sending e-blasts so easy. It saves so much time with a few clicks. What do you dislike? I have not found anything I don't like so far. Recommendations to others considering the product Do it! This program is the best I have ever used and it has great support. What business problems are you solving with the product? What benefits have you realized? I am able to capture contacts and get information out to them on a ...
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PL
Philip L.
08/03/17
Devoted user for 24 years
What do you like best? Act! provides the ability to keep a detail history of all my contacts (3,089 at the moment along with a tickler as to when to follow up with them. Also gives the user the opportunity to track non-business facts that is a plus when speaking with your network. What do you dislike? Not much. I'm probably not in love with the inability to record history directly in the "Last Results" dialogue box. The words "Field Changed" is the only thing that shows up in the "Last ...
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08/03/17
Indispensable Sales Tool
What do you like best? ACT Contact Manager is and has been my "go-to" tool for the past 20 years. I cannot imagine being able to manage the sales cycle without it. My favorite feature is my daily activity list. What do you dislike? I wish the fields were a bit more user-friendly, however, that is not too big an issue because their customer support is good and any issues I have are quickly resolved with a remote session with tech support. Recommendations to others considering the ...
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GG
Geoffrey G.
08/03/17
Mapping & Planning my Monthly Sales Experiences
What do you like best? Act makes me more efficient. I now have the ability to control my Prospect / Customer contacts on one easy platform. Maintaining records assists me to be more professional with those I seek business from. What do you dislike? This is my 17th year using Act. I have found a few times software conflicts with Microsoft Office. Corrections were enacted in a reasonable period of time. Recommendations to others considering the product With minimal learning curve, ...
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08/03/17
ACT database - TOPS
What do you like best? I have been an ACT user since ACT version 1.0; I would highly recommend to anyone wanting to better manage their day-to-day activity What do you dislike? Some pain during the transition to SwiftPage. Recommendations to others considering the product ACT is a tool; make it a habit to use it all the time! What business problems are you solving with the product? What benefits have you realized? ACT is on all day and I am serving my clients and connecting with ...
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08/03/17
I depend on ACT to keep all contacts and appointments
What do you like best? Easy to use easy to use easy to use easy What do you dislike? not available on MAC please offer MAC version Recommendations to others considering the product offer version for MAC What business problems are you solving with the product? What benefits have you realized? Keeps all information in one place
