9.1
Spot Score
Stay organized and focused with Act!
Add to compare
Starts from $30/User/Month
Act! CRM has proven itself to be a robust and reliable tool for businesses, particularly small to medium-sized enterprises, over its long history in the market. Many longtime users commend its flexibility, ease of use, and the ability to centralize and organize vast amounts of client data. Features like integration with Outlook, customizable layouts, and ...Read more
Comprehensive integration capabilities, seamlessly syncing with tools like Outlook, phone systems, and other marketing software.
High degree of customization, allowing users to tailor layouts and features to meet specific business needs.
Intuitive and user-friendly interface, enabling efficient navigation for beginners and offering quick access to critical data.
Robust contact and customer management, allowing centralized storage of all client interactions, emails, appointments, and history.
Difficulty in troubleshooting and resolving technical issues; reliance on paid support can be costly and inaccessible at off hours.
Updates and upgrades can be disruptive, creating compatibility or stability issues for some users.
Log in Required to View Reviews
Filter results
Sort by :
Showing 251-260 out of 368
08/10/17
Good Way to Keep Track of People You Know
What do you like best? The scope of the database that can be created What do you dislike? Synchronization is not easy. As with all software, "The best thing about computer's is -TECHNOLOGY. The worst thing about computers is TECHNOLOGY." Recommendations to others considering the product ACT is a great too to keep track of people starting as a computerized rolladex. It allows you to store information about your contacts and then the ability to collate with other contacts with similar ...
Read more
08/10/17
Best, customizable option available
What do you like best? Customize all fields to make it work for you. What do you dislike? This still has some ugly and old looking UI. What business problems are you solving with the product? What benefits have you realized? Contact management.
OG
Opeyemi G.
08/10/17
Act review
What do you like best? Nothing much as of now, it is too complicated and having much trouble. What do you dislike? Everything for now, customer support, technical support Recommendations to others considering the product It okay until you have a problem What business problems are you solving with the product? What benefits have you realized? It suppose to help me, but its creating a problem for me instead. I spend too much time on the phone with people who don't know the root of ...
Read more
DR
Dale R.
08/08/17
User since DOS 1.0
What do you like best? Act is Intuitive, fast to learn and very flexible. Designing thing like your signature interfacing to Outlook, Word and other programs is huge. Designing reports and templates mays you look professional. What do you dislike? Having Microsoft bomb the seq. server is very annoying but the support group coms through. Recommendations to others considering the product My highest reconmedation for ease to use and adapt to fit your needs. What business problems are ...
Read more
08/08/17
Best Contact Software
What do you like best? Easy to use, easy to teach. I like coming into work everyday going to task manager, view, file , today and I start marking my sales calls. They order or not and I put in a new call back date. I add notes so when I call back I know info about each customer so he thinks hes getting excellent customer service. What do you dislike? I can't get the call backs for today to come up by time. 9:00 am - 6:00Pm Recommendations to others considering the product I have ...
Read more
LK
Les K.
08/08/17
I have been using Act! for decades and it is excellent for my purposes
What do you like best? Ease of use, flexibility and suitability. Act! is versatile and does everything that I need. What do you dislike? This is not an Act! issue, but every time there is a Windows update, I have to restart the SQL program Recommendations to others considering the product I have no hesitation in recommending Act!. What business problems are you solving with the product? What benefits have you realized? Tracks all our communications with customers, vendors, ...
Read more
LM
Lloyd M.
08/08/17
My contacts
What do you like best? Whatever information I have, I can attach to the contact. It has a perpetual history as long as the contact is in the database. I can also set up Groups. I use it not only for buyers and sellers but personal groups with the ability to produce mailing labels, etc. I have been a user of ACT! since about 1990. It has many more features than I use at the present time. What do you dislike? There is nothing that I dislike about the program. I can write letters and ...
Read more
08/08/17
Great for all of your Customer Retention and follow up!
What do you like best? Having Act! in our arsenal has really helped improve sales and keep all of our customers happy. The fact that you set calls and can upload all the documents right into ACT! helps keep every thing organised. Easy to implement and does not require a rocket scientist to use. The google integration along with Outlook helps us every day with reminders that pop up and make noise. This stops everything your doing in ACT! and makes you read what the reminder is. This gives ...
Read more
KS
Kent S.
08/08/17
The core structure of my business
What do you like best? Import and Export to excel so that I can interface with other crms What do you dislike? Synchronization difficulty without a static IP Recommendations to others considering the product They continue to be a reliable resource through many ownership changes What business problems are you solving with the product? What benefits have you realized? Tracking customer activity and then using as a basis for emails
JE
John E. W.
08/08/17
Using ACT! as your CRM solution
What do you like best? What I liked about ACT! was its ease of use as a CRM, low cost and a one-time fee for the program (for when we used it vs a SAAS with ongoing monthly or annual fees to remain a user of the software. What do you dislike? Not so much a dislike as we as a business out grew the limited functionality of the CRM and it capabilities as somewhat cumbersome to use as a cloud version across platforms and for the fact that it did not have native email marketing built in ...
Read more
