9.1
Spot Score
Stay organized and focused with Act!
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Starts from $30/User/Month
Act! CRM has proven itself to be a robust and reliable tool for businesses, particularly small to medium-sized enterprises, over its long history in the market. Many longtime users commend its flexibility, ease of use, and the ability to centralize and organize vast amounts of client data. Features like integration with Outlook, customizable layouts, and ...Read more
Comprehensive integration capabilities, seamlessly syncing with tools like Outlook, phone systems, and other marketing software.
High degree of customization, allowing users to tailor layouts and features to meet specific business needs.
Intuitive and user-friendly interface, enabling efficient navigation for beginners and offering quick access to critical data.
Robust contact and customer management, allowing centralized storage of all client interactions, emails, appointments, and history.
Difficulty in troubleshooting and resolving technical issues; reliance on paid support can be costly and inaccessible at off hours.
Updates and upgrades can be disruptive, creating compatibility or stability issues for some users.
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Showing 241-250 out of 368
08/22/17
Very simple to use
What do you like best? ability to customize forms in a simple way What do you dislike? It needs a modern look, it looks outdated What business problems are you solving with the product? What benefits have you realized? Act is our only CRM and is used to track customer contact for all of our sales processes
08/22/17
Act19 Review
What do you like best? Easy to use, Easy to customise. Easy to search for information and the integration into other programmes. What do you dislike? Only works with Microsoft products ignores programmes such as Thunderbird as an email client and Libra Office as an Office suite Recommendations to others considering the product Used since V2, every new release improves the product with out loosing the early days simplicity and easy of use.Easy to customise. Easy to set up custom ...
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MC
Michael C.
08/22/17
ACT! Emarketing and database
What do you like best? The efficiency of the built in filter options on ACT! are superb and give us the end user very few limitations for what we use the database for. Another fantastic feature of ACT! is the ability to caption and attach files to each record, giving full tractability across the database. What do you dislike? ACT! Emarketing templates need to be resembled to create a blank template. The alignment of paragraphs is viewed differently across devices such a PC's, tablets ...
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08/20/17
Use Act!
What do you like best? everything , I rated 9 due to its technical hard troubleshooting , but thanks to ACT Support everything is likely to be fine What do you dislike? when i call you guys for support it takes ages What business problems are you solving with the product? What benefits have you realized? technical business
SM
Stewart M.
08/18/17
ACT! user for 12 years
What do you like best? interacts with other software well; all contacts in one place; synchronizes with my Galaxy S7 (and previous versions What do you dislike? sync not in budget packages; needs to be included in all options; i have to purchase and use a third party solution (with some problems in the past Recommendations to others considering the product live in it - its not an add on for extra functions do it full time What business problems are you solving with the product? ...
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EB
Ernest B.
08/17/17
act CRM Review
What do you like best? very dynamic and powerful sales tool very easy to use What do you dislike? there is nothing i dislike it meets my requirements Recommendations to others considering the product very powerful and easy to use What business problems are you solving with the product? What benefits have you realized? duplicate contacts
08/17/17
Worked well, not bad price
What do you like best? The price was appealing, fairly easy to operate What do you dislike? Didn't like that it wasn't cloud based and that it only works on windows What business problems are you solving with the product? What benefits have you realized? We needed a CRM system for our mailshots. Act! dealt with this well. The templates were very easy to use.
EC
Edward C.
08/11/17
ACT enables me to sell more yachts
What do you like best? I never miss an opportunity to stay in touch with a client or prospective customer. ACT enables me to be more effective by keeping notes handy and available re the name of a spouse, birthdays, etc. What do you dislike? Periodically, I've had difficulties with interaction between the program and Microsoft. Recommendations to others considering the product I would recommend ACT to any salesperson or sales organization looking to manage contacts more ...
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JR
john r.
08/10/17
Best Database
What do you like best? The versatility of designing database to fit your business What do you dislike? I do not have any complaints about Act. Have been using for about 25 years Recommendations to others considering the product Ease of use. Ability to personalize databases What business problems are you solving with the product? What benefits have you realized? Real estate business marketing
MW
Mark W.
08/10/17
Learning and using ACT
What do you like best? I have used ACT for years, so I can use most of the new additions. I would say that it is fairly easy to use and there are activities to learn to use the system. Input of new prospects & customers is fairly easy. Updating the system and keep it up to day is also easy. I like that ACT is supposed to do everything that I want it to do. What do you dislike? Learning to customize the system and getting others in my organization to use ACT can be difficult. I don't ...
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