Act! Reviews in June 2026: User Ratings, Pros & Cons

Act19 Review

What do you like best? Easy to use, Easy to customise. Easy to search for information and the integration into other programmes. What do you dislike? Only works with Microsoft products ignores programmes such as Thunderbird as an email client and Libra Office as an Office suite Recommendations to others considering the product Used since V2, every new release improves the product with out loosing the early days simplicity and easy of use.Easy to customise. Easy to set up custom ...

Very simple to use

What do you like best? ability to customize forms in a simple way What do you dislike? It needs a modern look, it looks outdated What business problems are you solving with the product? What benefits have you realized? Act is our only CRM and is used to track customer contact for all of our sales processes

ACT! Emarketing and database

What do you like best? The efficiency of the built in filter options on ACT! are superb and give us the end user very few limitations for what we use the database for. Another fantastic feature of ACT! is the ability to caption and attach files to each record, giving full tractability across the database. What do you dislike? ACT! Emarketing templates need to be resembled to create a blank template. The alignment of paragraphs is viewed differently across devices such a PC's, tablets ...

Use Act!

What do you like best? everything , I rated 9 due to its technical hard troubleshooting , but thanks to ACT Support everything is likely to be fine What do you dislike? when i call you guys for support it takes ages What business problems are you solving with the product? What benefits have you realized? technical business

ACT! user for 12 years

What do you like best? interacts with other software well; all contacts in one place; synchronizes with my Galaxy S7 (and previous versions What do you dislike? sync not in budget packages; needs to be included in all options; i have to purchase and use a third party solution (with some problems in the past Recommendations to others considering the product live in it - its not an add on for extra functions do it full time What business problems are you solving with the product? ...

Worked well, not bad price

What do you like best? The price was appealing, fairly easy to operate What do you dislike? Didn't like that it wasn't cloud based and that it only works on windows What business problems are you solving with the product? What benefits have you realized? We needed a CRM system for our mailshots. Act! dealt with this well. The templates were very easy to use.

act CRM Review

What do you like best? very dynamic and powerful sales tool very easy to use What do you dislike? there is nothing i dislike it meets my requirements Recommendations to others considering the product very powerful and easy to use What business problems are you solving with the product? What benefits have you realized? duplicate contacts

ACT enables me to sell more yachts

What do you like best? I never miss an opportunity to stay in touch with a client or prospective customer. ACT enables me to be more effective by keeping notes handy and available re the name of a spouse, birthdays, etc. What do you dislike? Periodically, I've had difficulties with interaction between the program and Microsoft. Recommendations to others considering the product I would recommend ACT to any salesperson or sales organization looking to manage contacts more ...

Good Way to Keep Track of People You Know

What do you like best? The scope of the database that can be created What do you dislike? Synchronization is not easy. As with all software, "The best thing about computer's is -TECHNOLOGY. The worst thing about computers is TECHNOLOGY." Recommendations to others considering the product ACT is a great too to keep track of people starting as a computerized rolladex. It allows you to store information about your contacts and then the ability to collate with other contacts with similar ...

Act review

What do you like best? Nothing much as of now, it is too complicated and having much trouble. What do you dislike? Everything for now, customer support, technical support Recommendations to others considering the product It okay until you have a problem What business problems are you solving with the product? What benefits have you realized? It suppose to help me, but its creating a problem for me instead. I spend too much time on the phone with people who don't know the root of ...