Act! Reviews in May 2025: User Ratings, Pros & Cons

ACT! and Swiftpage WORK for me

What do you like best? Ease of Use, Simple, Better Than Excellent Technical Support. The feeling of confidence when I use the app. I am accustomed to appearance and responses to inputs. What do you dislike? No Dislikes Presently. But would technical help 24 hours. When I call for reasons other than tech support sometimes no one answers. Expand the bid functionality. As I recall, the bids could be best prepared by a template for the opportunities. Recommendations to others ...

The Best Contact Management Program

What do you like best? Never feeling lost in working within Act with their awesome customer support. Love the lay out. What do you dislike? Updates sometimes can be extremely irritated, without knowing about them. Need to expand support to 24/7 Recommendations to others considering the product Keep it simple as you expand your data base What business problems are you solving with the product? What benefits have you realized? Since I have multiple business, having separate data ...

Excellent Service - Knowledgeable with ACT and with Microsoft Windows and Office Integration

What do you like best? Jeff, the technician was very knowledgeable about the recent Windows-10 Update and the Office update. The issues were clearly identified, not only was the ACT problem solved, but it solved additional issues with other applications using Windows Services in Word What do you dislike? In this case, nothing. The service was more than spot on. Recommendations to others considering the product Act is incredibly easy. When you need to import lists, very easy to do ...

So quick - so easy - so efficient!

What do you like best? ACT! is the way to go for any Client Management system. It provides everything you could possibly want to organize, communicate, and keep track of information in a safe, guarded, and effective manner. I've been using ACT! for only the past 2 years and am finding out new uses for it to help our business - WOW! What do you dislike? Honestly, I haven't found anything I don't like about it yet. There is just so much it can do - I feel I've barely scratched the ...

Act Premium Support

What do you like best? I use Act Premium Support - I recently bought a new computer and needed assistance n transfering data and setting up sync. The tech took over and not only set up new computer but also updated Main computer and new to 20.0 Great job and no frustration on my end. What do you dislike? I don't have enough time to use and explore all the advantages of using Act. What business problems are you solving with the product? What benefits have you realized? Contacting ...

Pretty basic but effective s/w

What do you like best? Keyword search, ability to create lookup and then filter by territory/company or any of the other columns What do you dislike? No app or cloud based access. Really need to use it on my phone sometimes when on the road or in classified meetings where laptop is checked Recommendations to others considering the product I’m no expert on it but it serves its purpose in a simple and effective way. Just wish I could access it on my phone. What business problems are ...

Use Act for filling in Contracts and PO's

What do you like best? We use ACT to create subcontracts as templates so that we can quickly write multiple subcontracts for a project without having to cut and paste or merge documents. The same for POs. That way the delivery addresses, contact phone numbers etc. go onto every PO and SUb. We use it to create custom groups for sending out RFP's for projects that bid in different geographic areas. What do you dislike? The sync of OUtlook and ACT makes it slow to add new events and I ...

If used right its great!

What do you like best? Act really simplified things. You can keep track of every salesmen and it was easy to install! What do you dislike? The licensing is a bit weird and expensive. Recommendations to others considering the product Check out the cloud version. It takes a lot of the overhead away. What business problems are you solving with the product? What benefits have you realized? We replaced a windows 2000 server running lotus notes on it. Having a stable program on a ...

Great Way to Keep Customer Records Straight

What do you like best? Endless customization options allow us to keep what we want and do away with what we do not. There is also a lot of support online for troubleshooting and/ or tutorials. What do you dislike? Editing multiple records at the same time can be done but it is a bit tricky. Recommendations to others considering the product You will be happy with this software. What business problems are you solving with the product? What benefits have you realized? Keeping ...

act! review

What do you like best? I have used ACT! since version 1.0 on and off over the years and I still find it very easy to use. What do you dislike? Compared to other CRM's it is on the high end price wise when you get into the corporate versions Recommendations to others considering the product If you are a small to medium sized business this is a very strong solution. What business problems are you solving with the product? What benefits have you realized? Collaboration between ...