9.1
Spot Score
Stay organized and focused with Act!
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Starts from $30/User/Month
Act! CRM has proven itself to be a robust and reliable tool for businesses, particularly small to medium-sized enterprises, over its long history in the market. Many longtime users commend its flexibility, ease of use, and the ability to centralize and organize vast amounts of client data. Features like integration with Outlook, customizable layouts, and ...Read more
Comprehensive integration capabilities, seamlessly syncing with tools like Outlook, phone systems, and other marketing software.
High degree of customization, allowing users to tailor layouts and features to meet specific business needs.
Intuitive and user-friendly interface, enabling efficient navigation for beginners and offering quick access to critical data.
Robust contact and customer management, allowing centralized storage of all client interactions, emails, appointments, and history.
Difficulty in troubleshooting and resolving technical issues; reliance on paid support can be costly and inaccessible at off hours.
Updates and upgrades can be disruptive, creating compatibility or stability issues for some users.
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Showing 141-150 out of 368
06/19/18
Act! has shortcomings, but stands alone in its field
What do you like best? That each contact listing is thorough - the ability to add contacts to multiple lists is fantastic. What do you dislike? It is not user-friendly; it is difficult to delete contacts, merge duplicates, and execute many other functions that could make this application perfect. What business problems are you solving with the product? What benefits have you realized? As an office, we can all contribute to the same lists - making them better and more personalized ...
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06/18/18
Not user friendly, archaic design
What do you like best? It provides me and my colleague with a collaborative foundation for our base of media contacts What do you dislike? It's incredibly dated and very frustrating to use. The design is not user friendly, and it takes new users quite a while to learn how to use. Would not reccomend. Recommendations to others considering the product I would honestly choose a different database software. It's been horrible to use, and the design is very dated. What business ...
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06/14/18
A Great CRM
What do you like best? ACT allows me to record activities, encourage me to make calls and send follow up emails and stay in touch. It also allows me to sort by a myriad of criteria to help me located or identify selected contacts.. What do you dislike? ACT syncs badly with Outlook and that makes keeping my iPhone and iPad contact lists current. We have almost 18,000 contacts and some ACT search functions are slow. What business problems are you solving with the product? What benefits ...
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06/08/18
Excellent Product
What do you like best? I have used Act for more than 12 years in my business and could not do without it. We have customised the programme to suit our business perfectly. The updates are always very useful and the customer service and technical help you can get if you need it is second to done. I could not imagine running my business without the assistance of Act. What do you dislike? There is nothing to dislike about the product What business problems are you solving with the ...
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06/05/18
Great flexible software and reliable
What do you like best? I like the helpful courteous tech support especially act has become more complicated to install and to get in trouble with. Mostly in the morning, they're always there patiently making sure our lives and business are less stressful and organized than ever. What do you dislike? Swiftpage E-marketing as part of it seems obsolete. Recommendations to others considering the product Please upgrade more the Swiftpage Email Marketing... What business problems are ...
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06/05/18
ACT Review
What do you like best? Customer & technical Services are great. Spoke to technical Support few times over past few months.I believe it was Chennai Center. Very courteous and professional services. What do you dislike? Frequent updates takes lots of time for business people like us. At times updates are complicated and need support of Tech support which results in time delays. What business problems are you solving with the product? What benefits have you realized? My work is spread ...
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06/05/18
Review of Act Premium version 20
What do you like best? Simple to track contacts, activities and companies. Bare bones...and that's what I like. Databases are small and easy to manage. Integration with outlook is fairly simple. What do you dislike? Microsoft updates wreck havoc on it. Business support hours are only on the weekdays. Support is largely overseas so sometimes translation is poor. Recommendations to others considering the product Be prepared for a slimmed down CRM version...not a lot of bells and ...
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05/24/18
Organization 1st Class
What do you like best? Act keeps me organized on a daily tasks. reminds me to contact on a timely bases. What do you dislike? It was a little hard to learn in the begginning but after using it for awhile it becomes second nature Recommendations to others considering the product Document all info What business problems are you solving with the product? What benefits have you realized? keeps all my customer information in one place
05/17/18
Exceptional Support Experience
What do you like best? I needed some assistance with ACT. The tech logged into my computer and fixed my issue and volunteered to update the version. A nice bonus for me. After more than 15 years using the program, I still think it is the best contact manager for my business. What do you dislike? I was happy that there was no part of the session that was a problem. What business problems are you solving with the product? What benefits have you realized? I use Act every day. I've ...
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05/17/18
Have used for years. Can't live without it.
What do you like best? Program is easy to use. I like the quick search! What do you dislike? Slow if too many contacts uploaded. Tried to merge with outlook and system crashed. What business problems are you solving with the product? What benefits have you realized? Database
