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9.3

Spot Score

Ada - Backup Software

Ada Reviews in May 2025: User Ratings, Pros & Cons

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3.7

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Ada Reviews & Ratings

3.7

Very Good

Based on 1092 ratings & 440 reviews

Rating Distribution

Excellent

(231)

Very Good

(55)

Good

(24)

Poor

(18)

Terible

(112)

Expert's Review

Acronis True Image has garnered mixed reviews in the past year, showcasing both strengths and areas for improvement. Users have praised the software's reliability for backups and ease of use. The feature that allows for backups to be stored at an offsite location received positive feedback as well. However, concerns have been raised regarding the constant pop-up ...Read more

Ada pros and cons

  • Reliable backup solution with easy restoration process.

  • User-friendly interface and reliable technology.

  • Good customer support and tech assistance.

  • Provides internet protection in addition to backups.

  • Nagging pop-ups for perpetual license upgrades can be bothersome.

  • Intermittent issues with network connection during backups affecting NAS.

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Showing 141-150 out of 440

AM

Allfarid Morales García

05/10/21

1 out of 5

Its free software is useless and can't…

Its free software is useless and can't be uninstalled

EO

Egal Omar

05/09/21

1 out of 5

#KroenkeOut Forever

#KroenkeOut Forever

PM

Peter Miles

04/26/21

1 out of 5

One of those products which DOESN'T do what it says on the tin!

I have used Acronis True Image 2020, and now upgraded to True Image 2021, and performed backups regularly thinking I was protecting myself.But now I wanted to restore a backup and, after a full day of trying and following all their instructions all I have suceeded in is getting the "dead" PC to reboot into Acronis. That in itself took several hours but STILL cannot restore the backup I have. I have even tried to clone the disc and move that across but, no, still nothing.A hopeless peice of ...

Read more

DH

David Hooke

04/17/21

1 out of 5

I have used Acronis back ups since…

I have used Acronis back ups since 2015. Over those years the Software has been consistent in getting worse. It now regularly crashes.

P

PWMerner

04/16/21

5 out of 5

Great recovery from a foolish mixup...

This incident arose because of a mixup on an Acronis Chat session in which a case was opened repeatedly while there was no activity on the chat session. This got resolved pretty quickly when I hooked up with Amaan. My concern was that an instance of True image was not reporting properly on the cloud dashboard. Amaan fixed everything up quite deftly and entirely to my satisfaction.

TB

Tricia Booth

04/10/21

1 out of 5

I really regret buying this in 2021

I really regret buying this in 2021. I only wanted to do an image of my C drive which is about 130GB in size. I checked on the Acronis site and it said the estimated time for backup would be 90 minutes. Well at first the program would not open but hung on "user settings" then demanded I reboot. Finally it opened, and I set up my backup whereupon it said it "could not" make the backup. I had to reboot again. Then it started with an estimated time of 16 hours. Now, only a fraction into the ...

Read more

GF

George Farley

04/07/21

1 out of 5

I'm a 54 year IT veteran

I'm a 54 year IT veteran. Just wasted over 100 hours on Acronis 2021. Their help team are patient & friendly, but totally useless. Avoid this product.

CB

CHRIS B

04/06/21

5 out of 5

Really pleased with the help and advice…

Really pleased with the help and advice from the Acronis team. I am reassured that the software is working well and my data is well protected. Staff were knowledgeable and professional.

L

LTK

04/05/21

1 out of 5

Acronis support function is worthless

Acronis support function is worthless. Chewing the same useless suggestions over and over again. I can still not activate.

D

Don

04/04/21

1 out of 5

The new anti-virus/malware protection generates false alarms

The new anti-virus/malware protection gives false alarms even after you tell it to ignore the files that are triggering the alarm

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].