Acquire Reviews in May 2025: User Ratings, Pros & Cons

"Give the perfect answer to online visitors with Acquire."

What do you like best about Acquire? What I like most about Acquire software is its easy configuration, it makes interacting with customers through the web and mobile devices faster and more effective. What do you dislike about Acquire? As every software has small errors sometimes when we interact with customers through the web on mobile devices it sticks and presents delays in the video. Recommendations to others considering Acquire: Acquire's tools have revolutionized the customer service ...

"Efficient tool for both sales and customer service"

What do you like best about Acquire? I have tried at least five chat providers and can honestly say that Acquire is the best for our needs. It works effortlessly, has all the functionalities that we need and works seamlessly with Google Dialogflow. The Acquire customer service team is fast and willing to adjust their services to our needs. What do you dislike about Acquire? I don't really dislike anything about Acquire. I guess the only downside is that the Acquire management and ...

"Great On-boarding Process and Customer Support"

What do you like best about Acquire? We recently switched from another live support provider (Zendesk Chat) and the onboarding process (Thanks to Laduram and the team) was amazing during our trial. Customer support for advanced users is critical, and we were able to get the support needed through the whole process. What do you dislike about Acquire? It's very very minor but I think there can be couple alternatives added to chat notification sounds. My team asked if there were ...

"Highly scalable customer service and communication software"

What do you like best about Acquire? The software did not just aid us in offering exceptional customer service across multiple communication platforms, but it also enabled us to resolve complex customer queries through co-browsing and video chats resulting in first contact resolution. We have been able to reduce customer complaint resolution time by almost 70%. Acquire has also been phenomenal in boosting Sales - whenever we have customer hovering over a particular product for long, Acquire ...

"Great product would recommended"

What do you like best about Acquire? We trialed mainly for the co-browse functionality. Simple enough to setup and is significantly a better option for us than screen sharing. Meets all security compliance considerations such as the customer field masking which is particularly important to us being based in the EU. What do you dislike about Acquire? Feel like some of the product features and settings could be better signposted. Some features we just don’t need such as the ...

"Simple, Functional, and Lots of Potentials"

What do you like best about Acquire? There is a lot to love about this product. The user interface on the call center-side is simply easy and intuitive to use. Everything is drawn on an easy simple clicks of a button. Key features such as its dashboard to see who's visiting, how long was the client waiting, and minute details of the client was laid out perfectly on a single glance. During the chat, the experience is also great, with video and voice capability, file attachment, co-browsing ...

""Great item to help our customers in a flash""

What do you like best about Acquire? Convenience, particularly from the outlook of a client. Zero download/establishment bother required. Too simple to explore and the item UI has been reliably getting better.The best thing about Acquire's visit arrangement is the effortlessness at which it very well may be coordinated into any site. Notwithstanding this effortlessness, Acquire's framework utilizes creative answers for enable their customers to emerge among the challenge. What do you ...

"Great Experience"

What do you like best about Acquire? The solution is very simple and effective. We started using Acquire when it was called Tagove and since then we received more than we expected. They enhance the product periodically and with great features. The dashboard is very usefull and our internal customers are very happy with it The Customer Service is also great. What do you dislike about Acquire? We don't have any dislikes about the solution What problems is Acquire solving and how is that ...

"Good product to help our clients instantly"

What do you like best about Acquire? No-nonsense tool. Easy to reach out to our customers and help them out while shopping on our website. Possibility to take over the visitor's screen. This is really a very easy way to help our customers. Good customer support. What do you dislike about Acquire? The tool could use some more customization tools to tailor it more to our needs. What problems is Acquire solving and how is that benefiting you? The goal was to have an extra channel for our ...

"Awesome Product.. Easy to Integrate and Use"

What do you like best about Acquire? Awesome Product.. Easy to Integrate and Use What do you dislike about Acquire? Nothing so far.. we are still integrating and customisng the solution to fit our needes Recommendations to others considering Acquire: It is a very good chat soution that is easy to use/integrate and the team is awesome.. What problems is Acquire solving and how is that benefiting you? Easy of learning and use