ACCESSWIRE Reviews in July 2026: User Ratings, Pros & Cons

Scam - Charged me twice, then ghosted me

I paid for a press release in June, but they weren’t able to publish it, which I understood. However, instead of refunding me, they said the payment would remain as a credit for my next press release. That was fine with me.At the end of September, I finally published a new press release, assuming it would be covered by the credit from June. But a few days later, I noticed that my credit card had been charged again. I figured it was a mistake and contacted support to request a refund.It took ...

Unprofessional Service, No Support, and Constant Policy Changes

We have been associated with Accessnewswire since 2021, mainly for PR publishing on well-known sites like Yahoo Finance and others. Initially, we expected a professional and reliable service since this is a serious industry, but over time our experience has only gone downhill.The biggest problem is their lack of proper customer support. Whenever we raise a query or request assistance, their response is either extremely delayed or sometimes we don’t receive any reply at all. On several ...

BEWARE: Accesswire’s Deceptive Billing Practices

Our experience with Accesswire (Issuer Direct) has been profoundly negative. We initially engaged with them for what we explicitly understood—and were assured—was a one-time service. Despite clear and repeated communications declining any further services, Accesswire attempted to force an unsolicited renewal upon us, repeatedly issuing invoices and aggressively pursuing collection for a debt they themselves acknowledged was invalid.Their representative explicitly confirmed in writing that ...

We had a great experience with…

We had a great experience with Accesswire. They were prompt, professional, and accurate with what they said they could do in getting our Sammy Davis Jr musical press release out to the press. We would highly recommend the team there for any public announcement one needs to make!

Extremely professional

Extremely professional, prompt action, my account manager Mark is tops, I highly recommend them! If I had 3 thumbs I'd give them 3-thumbs up!

There’s definitely better

There’s definitely better. While the customer service is good, the reps are really just into sales and don’t really listen to the client. They also have issues with payment where they charge you more for no reason and a few other people I know had problems with them. I’d say there’s definitely a better and cheaper solution out there.

They are amazing with great support

They are amazing with great support. We had an urgent issue and Lamar helped us out within minutes! Their support and editorial team is top notch!