9.0
Spot Score
Access People HR Reviews in June 2026: User Ratings, Pros & Cons
Empower your HR with People HR.
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Starts from $2.41 / user / month when monthly
Access People HR Reviews & Ratings
Spotsaas Editor’s POV
PeopleHR has garnered an overwhelmingly positive reception over the past year, with users praising its robust features and exceptional support team. Many reviews spotlight the expertise and dedication of trainers and support staff, who consistently resolve issues and deliver comprehensive, engaging training sessions. This hands-on approach, led by team members ...Read more
Access People HR pros and cons
Support staff are consistently praised for being helpful, patient, and responsive, often resolving issues promptly and professionally.
Training sessions are well-structured, clear, and engaging, with trainers like Matt Temperton frequently commended for their expertise, approachability, and ability to instill confidence.
The product offers a range of features that are perceived as promising and comprehensive, with users noting its potential when fully utilized.
Demonstrations and onboarding processes are informative and tailored, giving users confidence in adopting the product.
Some users experience frustration with system integrations, reporting difficulties in achieving seamless functionality between PeopleHR and other tools.
Training or presentations occasionally feel rushed, leaving inadequate time for questions or deeper understanding.
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Showing 421-430 out of 502
R
RCB
07/01/21
Really poor customer service
Since the acquisition by Access Group the levels of customer service have disappeared. Slow response time, zero personal interaction, expect to be sent links to their online training and then told to resolve it yourself - you get the feeling you are dealing with bots rather than people. We received a sales call asking whether we wished to expand our account, we said it would be good to speak through our account and then heard nothing! When we have sought to ask to speak to an account ...
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R
RCB
07/01/21
Really poor customer service
Since the acquisition by Access Group the levels of customer service have disappeared. Slow response time, zero personal interaction, expect to be sent links to their online training and then told to resolve it yourself - you get the feeling you are dealing with bots rather than people. We received a sales call asking whether we wished to expand our account, we said it would be good to speak through our account and then heard nothing! When we have sought to ask to speak to an account ...
Read more
SG
Sally G
05/20/21
I would like to say a huge thank you to…
I would like to say a huge thank you to Gary in the sales team. Gary's knowledge along with his advise is fantastic. If I didn't know otherwise, you'd think he was the owner of PeopleHR. Thanks again for all your help.
N
Nick
05/16/21
Cancelled but they keep sending invoices
We cancelled our subscription as we found it involved far too much effort to do even simple things and provided little value. Staff didn't like it and it created rather than saved work. Six months after cancelling they still keep sending us invoices. Despite us contacting them multiple times to confirm our cancellation they keep spamming us with bills to renew. Now added to blocked senders but we really shouldn't have to do this.
N
Nick
05/16/21
Cancelled but they keep sending invoices
We cancelled our subscription as we found it involved far too much effort to do even simple things and provided little value. Staff didn't like it and it created rather than saved work. Six months after cancelling they still keep sending us invoices. Despite us contacting them multiple times to confirm our cancellation they keep spamming us with bills to renew. Now added to blocked senders but we really shouldn't have to do this.
G
Gordon
03/25/21
Trying to contact the company but they…
Trying to contact the company but they never call me back. AWFUL service and we are a customer! Take your money but don’t care. They have been bought out by a bigger company and clearly made their money and now nobody cares :-(
G
Gordon
03/25/21
Trying to contact the company but they…
Trying to contact the company but they never call me back. AWFUL service and we are a customer! Take your money but don’t care. They have been bought out by a bigger company and clearly made their money and now nobody cares :-(
CH
Curtis Hallam
03/19/21
Quite possibly the worst system I have ever used.
I have used many systems in my career and this is quite possibly the worst system I have used. As an ATS it lack the absolute basic functionality that you need. As a HR systems Its super restrictive and feels like they have started to develop bits of different systems but never finished any of them. At this point if feels like a glorified document storage platform. There are so many better systems for similar money. Don't waste your time with this one.
CH
Curtis Hallam
03/19/21
Quite possibly the worst system I have ever used.
I have used many systems in my career and this is quite possibly the worst system I have used. As an ATS it lack the absolute basic functionality that you need. As a HR systems Its super restrictive and feels like they have started to develop bits of different systems but never finished any of them. At this point if feels like a glorified document storage platform. There are so many better systems for similar money. Don't waste your time with this one.
AU
Anonymous User
03/09/21
"Great hrms"
What do you like best about Access PeopleHR? Flexibility and reliability Ease of use Global What do you dislike about Access PeopleHR? Older technology but it could be upgraded to newer technology Recommendations to others considering Access PeopleHR: Integration of global payroll system What problems is Access PeopleHR solving and how is that benefiting you? We pass the data to the BI tool and use if for workforce reporting and planning
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].