9.0
Spot Score
Empower your HR with People HR.
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PeopleHR has garnered an overwhelmingly positive reception over the past year, with users praising its robust features and exceptional support team. Many reviews spotlight the expertise and dedication of trainers and support staff, who consistently resolve issues and deliver comprehensive, engaging training sessions. This hands-on approach, led by team members ...Read more
Support staff are consistently praised for being helpful, patient, and responsive, often resolving issues promptly and professionally.
Training sessions are well-structured, clear, and engaging, with trainers like Matt Temperton frequently commended for their expertise, approachability, and ability to instill confidence.
The product offers a range of features that are perceived as promising and comprehensive, with users noting its potential when fully utilized.
Demonstrations and onboarding processes are informative and tailored, giving users confidence in adopting the product.
Some users experience frustration with system integrations, reporting difficulties in achieving seamless functionality between PeopleHR and other tools.
Training or presentations occasionally feel rushed, leaving inadequate time for questions or deeper understanding.
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Showing 231-240 out of 502
MB
Michelle Brown
05/25/23
Very Helpful
We chose to work with People HR as we felt Joseph explained the service really well. He answered all of our questions (and there was a lot)to ensure we were picking the right service and if he didn't have the answer he went out of his way to find out and came back to us promptly with the answer. Joseph recommended the right plan which he felt would suit us and put no pressure on us to commit making the decision making easier.
GS
Georgia Sims
05/25/23
Matt has been very helpful with support…
Matt has been very helpful with support for the Ripple Workflows, he is very patient and informative.
MB
Michelle Brown
05/25/23
Very Helpful
We chose to work with People HR as we felt Joseph explained the service really well. He answered all of our questions (and there was a lot)to ensure we were picking the right service and if he didn't have the answer he went out of his way to find out and came back to us promptly with the answer. Joseph recommended the right plan which he felt would suit us and put no pressure on us to commit making the decision making easier.
GS
Georgia Sims
05/25/23
Matt has been very helpful with support…
Matt has been very helpful with support for the Ripple Workflows, he is very patient and informative.
A
Amanda
05/22/23
Customer service is terrible
Update 24.5.23 phone call from Access with action to improve the service and move forward. Hopefully this will improve service moving forward. Customer service from the accounts/accounts management/renewals team is beyond terrible and quite hard to believe. We have massive issues with their invoicing, no response to emails, requests to speak to someone, no response to attempts to resolve it via the support network, and threats to stop our licence for nonpayment of invoices due to their own ...
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AH
Amanda Hesketh
05/18/23
Adam has great knowledge of the system
Adam has great knowledge of the system, there was no question he couldn’t answer. I’ve worked with Adam over six years now and find the implementation and service very good aswell.
AH
Amanda Hesketh
05/18/23
Adam has great knowledge of the system
Adam has great knowledge of the system, there was no question he couldn’t answer. I’ve worked with Adam over six years now and find the implementation and service very good aswell.
JF
James Ford
05/18/23
No customer support - I wouldn't "Trust" this company if I were you...
There is no customer support and because of this, it makes cancellation very difficult/impossible. After cancelation, they tried to charge us and so on, and won't resolve the issue. I wouldn't "Trust" this company if I were you...
AC
Angry Customer
05/16/23
AVOID AT ALL COSTS
AVOID AT ALL COSTS - absolutely zero customer service, good luck to anyone who tries to speak to the company by phone. Do not expect to receive a response to your email. All they are interested in is collecting WRONG amounts by Direct Debit and giving anyone who tries to deal with them a headache. Even after you cancel your contract you can expect the same with Direct Debits and invoices still being sent.
A
Anna
05/15/23
People HR overview
Thomas was really informative and friendly. He went out of his way to try and help us understand the system and the logbooks we already had and had inherited from the previous team - it is difficult learning things remotely (that isn't a reflection on Thomas) I know we have the help function but a written guide almost like a handbook to accompany the training would be fab or even some CBT's or a dummy system to practice on would be helpful.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
