9.0
Spot Score
Empower your HR with People HR.
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PeopleHR has garnered an overwhelmingly positive reception over the past year, with users praising its robust features and exceptional support team. Many reviews spotlight the expertise and dedication of trainers and support staff, who consistently resolve issues and deliver comprehensive, engaging training sessions. This hands-on approach, led by team members ...Read more
Support staff are consistently praised for being helpful, patient, and responsive, often resolving issues promptly and professionally.
Training sessions are well-structured, clear, and engaging, with trainers like Matt Temperton frequently commended for their expertise, approachability, and ability to instill confidence.
The product offers a range of features that are perceived as promising and comprehensive, with users noting its potential when fully utilized.
Demonstrations and onboarding processes are informative and tailored, giving users confidence in adopting the product.
Some users experience frustration with system integrations, reporting difficulties in achieving seamless functionality between PeopleHR and other tools.
Training or presentations occasionally feel rushed, leaving inadequate time for questions or deeper understanding.
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SD
Sally Denton
06/06/23
PeopleHR Training
Great training session run by Matt Temperton. Provided a clear and consise agenda for the day, kept to timings but still had the time to answer any queries that arose during each section in depth. Excellent communication prior to the training and following with Matt sending through all the links he promised during the training session. Really believe we got the most out of the training session and will be using the PeopleHR platform to its full potential.
T
TB
06/05/23
The level of customer service is…poor
The level of customer service is appalling. They refuse to call, despite several requests to address issues and letting them know that we are not happy with their service. I put in a case over a month ago which is negatively impacting operations and it is still not fixed. I have sent several messages. I had high hopes for them but based on my experience, I would not recommend them. The sales team need to have a discussion with the customer service team. They are not aligned.
G
Greg
06/01/23
I recently had the opportunity to…
I recently had the opportunity to implement Access People HR for my company, and while the sales and implementation process were exceptional, I am deeply disappointed by the lackluster customer service we have experienced since going live. This stark contrast has left a bitter taste in my mouth. The sales team did an outstanding job of showcasing the capabilities and potential of the system during the demonstrations. They were professional, knowledgeable, and addressed all our concerns ...
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Laura
05/31/23
Very informative!
Tom was very helpful and informative, and we came away from the training with some useful knowledge and insights on how to get the best out of our new PHR functionality (Ripple). He took the time to understand our company and processes, and helped us start building some of the workflows that will be the most useful to us.
CF
Clare Fowler
05/31/23
Matt is a great trainer
Matt is a great trainer, very helpful and considerate with exceptional knowledge of the People HR.
TR
Tracy Reis
05/29/23
Helpful not painful with results
Thomas was incredibly helpful speaking in layman's/HR language, tailored training to answer specific needs and bespoke delivery to allow immediate impact. Genuinely nice human being and made the whole experience useful and enjoyable and not painful.
A
Anonymous
05/29/23
Prompt and helpful!
Thanks, Caitlin - prompt and very helpful, in particular taking the time to check my setup to ensure I had followed and understood the instruction correctly.
TR
Tracy Reis
05/29/23
Helpful not painful with results
Thomas was incredibly helpful speaking in layman's/HR language, tailored training to answer specific needs and bespoke delivery to allow immediate impact. Genuinely nice human being and made the whole experience useful and enjoyable and not painful.
A
Anonymous
05/29/23
Prompt and helpful!
Thanks, Caitlin - prompt and very helpful, in particular taking the time to check my setup to ensure I had followed and understood the instruction correctly.
JF
Jen Fuller
05/29/23
Matt provided excellent, engaging training
Matt was informative, pro-active with our queries and helpful.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
