9.0
Spot Score
Empower your HR with People HR.
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PeopleHR has garnered an overwhelmingly positive reception over the past year, with users praising its robust features and exceptional support team. Many reviews spotlight the expertise and dedication of trainers and support staff, who consistently resolve issues and deliver comprehensive, engaging training sessions. This hands-on approach, led by team members ...Read more
Support staff are consistently praised for being helpful, patient, and responsive, often resolving issues promptly and professionally.
Training sessions are well-structured, clear, and engaging, with trainers like Matt Temperton frequently commended for their expertise, approachability, and ability to instill confidence.
The product offers a range of features that are perceived as promising and comprehensive, with users noting its potential when fully utilized.
Demonstrations and onboarding processes are informative and tailored, giving users confidence in adopting the product.
Some users experience frustration with system integrations, reporting difficulties in achieving seamless functionality between PeopleHR and other tools.
Training or presentations occasionally feel rushed, leaving inadequate time for questions or deeper understanding.
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JS
Jay Simms
08/13/23
Latest ATS Webinar
Latest ATS Webinar (part 1 or 3) was very informative and I got some great tips. It was short and sweet, which works for me. Looking forward to part 2 next week :-)
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Natalie
08/08/23
The training was great
The training was great. Quite informative. Because I had been using the system for a few weeks previous, Tom was able to go over the basics of what each section does, and was happy to answer any questions I did have. He also made time to include my manager, who had questions regarding Queries/Reports. Thank you Tom!
AJ
Anna Johnson
08/07/23
Very helpful and good customer service
Josh was very helpful and explained the issues and solved most them.
SS
Sarah Smith
08/07/23
Majd was exceptional
Majd was exceptionally helpful and efficient when I was facing some very difficult hurdles with the system the business uses. His knowledge of the system is fantastic and he explained the systems to me clearly.
SB
S Brackley
08/03/23
Great planning and comprehension of queries
Thomas planned the 2 training sessions in a timely manner ensuring that we would have sufficient time across the 2 sessions. Thomas covered all the points which I had provided to him prior to the training in a methodical and clear manner - responding to my additional queries along the way.
A
Anna
08/01/23
Chat support is available!
The online guides and email support is great, but sometimes nothing beats being able to have a quick conversation with the support, in this instance: Logan Madden. This made all the difference in allowing me to understand the issue and was really appreciated.
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Becky
08/01/23
Caitlin Janicki is super helpful and…
Caitlin Janicki is super helpful and supportive, she is a genuine asset to Access People HR!
GH
Graham H
07/27/23
""A good cloud-based HRIS solution for smaller organisations""
What do you like best about Access PeopleHR? It's an effective HRIS that can be integrated with a number of their other platforms, so we hope to find new efficiencies over the coming year (integrating with payroll, LMS etc). PeopleHR has a really straight forward interface that was quick to roll out across the organisation. We're pleased that they've recently improved their customer support, with lots of guides available (eg for creating custom reports, workflows) and with quick response ...
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RT
Rosa Twelftree
07/26/23
Logan Madden and Martyn Bywater have…
Logan Madden and Martyn Bywater have provided me with excellent customer support service. Delighted!
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Guido
07/26/23
Tom was very knowledgeable and…
Tom was very knowledgeable and personable. He was able to answer my general questions within the time scheduled for the training as well. Brilliant!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
