Accelo Reviews in May 2025: User Ratings, Pros & Cons

Ongoing clever innovation keeps this product fresh

What do you like best? I like that Accelo combines almost all facets of my business in one application. Not only do I get CRM & sales capability, I also get job/task tracking, project management, support ticketing, and billing! There is integration with key third party apps so I rarely have to go anywhere else to run the business. I also like the user community engagement and level of communication to keep informed on product development. What do you dislike? It is hard to dislike ...

Accelo - The best CRM so far

What do you like best? I have tried many, many CRM's before but Accelo has proved the one that provides all the different elements that I require to run my business. The setting up and importing my client data is straightforward and it has all the 3rd party integrations you could hope for. I now have true insight into how my business is performing. What do you dislike? There are no downsides that I have come across yet. As with all CRM and similar applications you only get out what you ...

A great tool!

What do you like best? I like Accelo because it's a great and flexible tool for managing projects and the progress of those projects. This is of very big help for companies that wants to keep track of how things are going and to have an good overview of budgets regarding specific project. What do you dislike? The only thing that I've experienced that could need some improvement is that the scenario where you want to paste or write an email address in "Add Activity" -> "Send an ...

Full control merge with Total Automation

What do you like best? The fact that with so many variables they had to work with, be it our Support site, or the billing or any of our multiple departments, they have created a product that Is easy to use, easier to understand and easy to integrate i whatever your business needs are. What do you dislike? There is nothing about this product that I dislike, It's AMAZING What business problems are you solving with the product? What benefits have you realized? Support Tickets, from my ...

The best CRM and Project Managment

What do you like best? Integrations with emails and Gmail is what I appreciate more. What do you dislike? No availability of future task reminders. Task could be schedule and get reminders/ What business problems are you solving with the product? What benefits have you realized? Inter department communication.

Lifesaving project management system

What do you like best? You can keep track of all the team's projects, involve as many people as needed and easily move tasks around - it saves so much time and ensures nothing gets forgotten. Great for an overview of what everyone is working on, and easy to add new tasks and projects (if using daily. What do you dislike? No obvious prompting if you're behind on a task and this can delay an entire project. What business problems are you solving with the product? What benefits have you ...

Accelo is a must try tool when managing projects

What do you like best? The best part is you can easily log work without losing time. Afterwards you have a clear overview per project and you can review were you are spending too much time and are losing money. What do you dislike? I currently miss the ability to easily share timelines with customers. a website were you can see the progress and deadliness would be great! Recommendations to others considering the product Just try it for a new project and you will notice it will help ...

Excellent tool for a Marketing Agency looking to get hold of productivity

What do you like best? Before we used Accelo, time spent on work was gathered via a rather ugly Outlook task list workaround, which was neither practical nor scaleable. Accelo's project and retainer scheduling functionality allows us to book-in large projects much more easily than before, and also ensures that time is tracked more accurately, allowing senior management to find true profitability of projects and marketing services. What do you dislike? Of course there are a few elements ...

Really great Support team and great little product....

What do you like best? The quoting process is simplified by having easily editable templates set up. We also have different currencies available in our account which makes quoting globally much easier. It is easy to input your time in timesheets and manage your team's. Putting holiday requests in is simple too. The Support team are fabulous- if you have a question about the product, their responses normally solve the question first time round. What do you dislike? In timesheets, ...

Accelo Experiences

What do you like best? Ease of entering new companies and contacts. Email and chat support is excellent. What do you dislike? Mobile app is still developing. There's lots of features we don't use that kind of get in the way and clutter things up like invoicing, time tracking, graphical interfaces of work performed. For us, it would be a cleaner experience if we could simply turn off, hide or make inactive the features we don't use ... What business problems are you solving with the ...