Absorb LMS Reviews in May 2025: User Ratings, Pros & Cons

Great for selling courses!

What do you like best? I'm not the best at technology, so I needed something user friendly. This has helped so much. The best is that the times I've gotten stuck, the support has always been there. I couldn't have grown my business without my CSM and I hope to one day get to meet them in person! What do you dislike? Wish the offline app was better! It's once in a million years that I get a complaint about this from my customers and it's never a huge deal, but would be nice to see changes ...

Run, run far

What do you like best? Speed of page access never slowed down no matter how many users we got. What do you dislike? The support is atrocious and they DO NOT CARE. It took 33 days for them to solve a major reporting malfunction (which they said I should do manually in the meantime, which I just discovered was not fully solved. The wait continues. I also had a major show-stopping issue with the system and it took several days for them even to get back to me about it. The software itself ...

User-friendly product, great support

What do you like best? The user interface, support team, and assessment capabilities What do you dislike? Reporting could be a bit more extensive, but apparently it can be with the BI module? What business problems are you solving with the product? What benefits have you realized? Our employee training has been much easier to manage. Would certainly recommend

Great LMS

What do you like best? How intuitive the platform is, there are a variety of useful functions that are made simple for even the least tech savvy people. Absorb takes the work out of organizing training, and with automation makes the next step obvious for learners. What do you dislike? It would be nice to have a content creation tool in the platform What business problems are you solving with the product? What benefits have you realized? We were able to share information seamlessly across ...

Great experience

What do you like best? I have been able to upload multiple different files and courses to Absorb. Before I switched, I was having issues being able to combine SCORM files with other videos and pdf resources, but I’ve been able to upload them all to Absorb with absolutely no issues! What do you dislike? We had some issues initially with translation for a few more obscure languages, but they’ve been fixed and are working better now. Arabic still reads the wrong way. What business problems ...

Great experience!

What do you like best? The people! Everyone at Absorb that I’ve been in contact with, from the first sales rep, to the account executive who signed the deal, to my assigned CSM, has been an absolute pleasure to work with! You can tell they all actually care about the product, and it makes a difference! What do you dislike? My learners were having issues with videos loading for a while, but when I contacted my support person about it, she (very kindly pointed out that it was an issue with ...

Great value

What do you like best? I love the value Absorb provided us. It is one of the most reasonably priced LMS’ on the market for the value it provides. It has all the features you’d expect from a top LMS but for a reasonable price. It is simple to use and the learning curve is next to nothing. We got our entire team using Absorb wayyy faster than we would have expected with a newly implemented system. What do you dislike? We did have one day of down time this year, which wasn’t ideal. What ...

Fantastic experience would definitely recommend!

What do you like best? The e-commerce functionality within Absorb, and the ‘courses you may like’ feature laid out sort of like Netflix have been hugely beneficial for our business. What do you dislike? It would be great to have content creation tools built into the platform – more than just adding assessments to content. We were able to do this through a third-party provider and then easily upload the courses to Absorb, but it would be nicer if it was all in one place. What business ...

The system has allowed us to quickly deploy a variety of training to our employees.

What do you like best? Integration with 3rd party content is seamless. The customer support is outstanding, I have a single source contact and he is extremely responsive and timely. The system is easy to navigate and customize. The system has way more capability than we are using. What do you dislike? In a perfect world, you would be able to send different messaging (new user, course enrollment, etc. based on Department. You can use alternate contact information but not the body of the ...

Technical training roll out with metrics tracking

What do you like best? The customer support! We were assigned a client success manager right from the beginning of our implementation, and they have been a great resource for us so far. What do you dislike? The reporting is quite extensive, but we realized fairly early on we were looking for even more robust reporting capabilities. We were however able to work with our CSM and get set up for the Business Intelligence module, which has allowed us to achieve the reports we needed! Does ...