800.com Reviews in June 2026: User Ratings, Pros & Cons

"Good 800 Service but lacking some needed features"

What do you like best about 800.com? Easy GUI to set up and control and route calls. What do you dislike about 800.com? Cannot set up outbound caller-ID to use a specialized number. Better options on handling voice recordings. More options for routing calls, like busy transfer if an extension is in use, etc., are similar to what ATT Verizon offer; I want all the capabilities. What problems is 800.com solving and how is that benefiting you? Route calls to the appropriate person/extension ...

"Great Experience and Great Service"

What do you like best about 800.com? I enjoyed the set-up process of my account. It was very simple and easy to use. 800.com customer service has always been very helpful and professional. I highly recommend their services. What do you dislike about 800.com? To be honest, I have not yet experienced any bad experiences with this company. Overall I have been very pleased with their technological platform and call-forwarding features. What problems is 800.com solving and how is that benefiting ...

"Requested Review"

What do you like best about 800.com? ease of use, annual billing makes it easy to budget for What do you dislike about 800.com? nothing at this point, have used their service for a couple of years, no issues What problems is 800.com solving and how is that benefiting you? ease of contact for our client base

"Great service provider!"

What do you like best about 800.com? Fantastic program that combines all the necessary factors for a business to maintain and monitor all calls. Easy to setup and use, even for novices. Will be a great asset to your company. What do you dislike about 800.com? Suffers from connectivity issues sometimes, but only during the initial connection. Unfortunately, I am unable to determine whether this is the phones service or the 800.com. What problems is 800.com solving and how is that benefiting ...

"Extensive and Good one"

What do you like best about 800.com? Service and feature offerings provided by the portal What do you dislike about 800.com? Nothing to dislike at tge moment. Will pass What problems is 800.com solving and how is that benefiting you? Tollfree service numbers with all the reqyired features like IVR etc

"Extensive and Good one"

What do you like best about 800.com? Service and feature offerings provided by the portal What do you dislike about 800.com? Nothing to dislike at tge moment. Will pass What problems is 800.com solving and how is that benefiting you? Tollfree service numbers with all the reqyired features like IVR etc

"Helps with customers"

What do you like best about 800.com? It gives me a number to receive emails on incoming calls and voicemails. It also prevents scam calls which can waste my time. The cost has been low and reasonable annually, which is great for small businesses and startups. What do you dislike about 800.com? I am unsure how to link it to a CRM or if it is possible without conflicts as the company grows. While this is my organization but it is still worth the value. What problems is 800.com solving and how ...

"Easy and reliable"

What do you like best about 800.com? Easy to use, very intuitive interface, never any issues What do you dislike about 800.com? Never had an issue. Wish the cost was lower. What problems is 800.com solving and how is that benefiting you? Allows us to centralize inbound calls and avoid posting staff mobile numbers online

"Great Business Tool"

What do you like best about 800.com? Very powerful and can be configured to great details. It answered all my bus comm needs! What do you dislike about 800.com? Not sure, as I haven't run into something negative to report. What problems is 800.com solving and how is that benefiting you? It answeres calls very professionally, so I can focus on my work. Also, I am able to route the calls to the correct staff, all leading to happier customers.

"Hard to setup, works, but sort of pricey"

What do you like best about 800.com? Now that it is all setup and working, I don't have many complaints. Works well and has a good app for your phone to check messages and make and receive calls. What do you dislike about 800.com? My account was held up for over a week for verification. Texting (SMS) still doesn't work but I didn't need that feature. Cost is pretty high for just a voicemail service, which is my main use for it. What problems is 800.com solving and how is that benefiting ...