800.com Reviews in June 2026: User Ratings, Pros & Cons

"Disappointed in their auto-renewal"

What do you like best about 800.com? Having an 800 number is convenient and gives our company a professional look. What do you dislike about 800.com? The price has increased significantly since we first purchased out 800 number, and it was done so without our consent and simply auto-renewed. Now that our signs and marketing all have this 800 number associated with it we are forced to stay with this number. Recommendations to others considering 800.com: Be wary of automatic price increases ...

"It works amazingly. Whether fax or phone."

What do you like best about 800.com? the phone system works perfectly and fax it's so easy and practical to send and receive. And whether I get a call or a fax, notification is immediately. The same when sending a fax. What do you dislike about 800.com? Honestly... there's nothing I dislike at 800.com. What problems is 800.com solving and how is that benefiting you? No need anymore for a fax machine. On the go I can get faxes at my fingertips.

"Adequate, The Portal is not intuitive"

What do you like best about 800.com? We got a vanity number which was a close match for our organization What do you dislike about 800.com? As a forwarding number, it is pretty basic What problems is 800.com solving and how is that benefiting you? We use the toll free as a forwarding number we can use when we are doing fundraising.

"Great Service! Easy to use. Got the number to match our name we wanted!"

What do you like best about 800.com? Easy to use. Very easy to set up. Love It! What do you dislike about 800.com? We had a hard time setting up the number of rings to answer but we contacted the customer service and they immediately fixed it for us. Recommendations to others considering 800.com: Love the 800.com service What problems is 800.com solving and how is that benefiting you? We were able to get the 800 number to match our business name. Easy for our clients to remember our phone ...

"Decent affordable option"

What do you like best about 800.com? Setup is a bit manual, but price is reasonable and setting options are varied. What do you dislike about 800.com? Uploading voicemail recordings is a bit inconvenient as it does not accept .m4a files. What problems is 800.com solving and how is that benefiting you? Ability to establish a hotline for one of our business service lines. It was cost effective and we were able to obtain a vanity number.

"My 800.com Experience"

What do you like best about 800.com? The quick responses I received from a Carmen, in Customer Service, when I was first looking at different companies to make my purchase. Then, when the virus forced work closures, all I had to do was was ask, and my monthly invoice was reduced by more than 50% until I need it to be changed again. What do you dislike about 800.com? Honestly, nothing. I an very happy I come you over three other companies. Recommendations to others considering ...