800.com Reviews in June 2026: User Ratings, Pros & Cons

"Reliability and Functionality!"

What do you like best about 800.com? The system has never gone down in my 3yrs of working with them. I have not experienced, nor heard of, a single tech issue. Thats pretty amazing. On top of this, there is SO much you can do with the system, I dont know what type of company couldnt work with them!! What do you dislike about 800.com? Honestly, I dont have any complaints. I should after so many years. What problems is 800.com solving and how is that benefiting you? I use it for a vanity ...

"Reliability and Functionality!"

What do you like best about 800.com? The system has never gone down in my 3yrs of working with them. I have not experienced, nor heard of, a single tech issue. Thats pretty amazing. On top of this, there is SO much you can do with the system, I dont know what type of company couldnt work with them!! What do you dislike about 800.com? Honestly, I dont have any complaints. I should after so many years. What problems is 800.com solving and how is that benefiting you? I use it for a vanity ...

"Great for new startup"

What do you like best about 800.com? 800.com gave a lot of versatility. We were able to forward our customer support number to a third party vendor, create messages, and manage call flow. It was great to use as we were opening up our customer support for our business. What do you dislike about 800.com? There wasn't a way to use the number when calling out. So, when we had to return a phone call to a customer, we had to display our personal number or use a Google number. What problems is ...

"Deceitful business practices"

What do you like best about 800.com? I was actually excited about using this company long term. The website, UX/UI are all clean, HOWEVER they are very deceitful and shady in their practices. What do you dislike about 800.com? They hold your numbers hostage by claiming that they are the legal registrants and holders of the account (NO OTHER "phone company" does this.) Then they force to to pay $100 or more ransom per number to release it, if they allow you to at all, which they can simply ...

"Easy to setup and friendly UI"

What do you like best about 800.com? * Amount of features * Easy to navigate it * Affordable plans What do you dislike about 800.com? Lack of built in VOIP functionality are not supported. What problems is 800.com solving and how is that benefiting you? We have a toll-free number for business, that allows our customers to reach us.

"Affordable product and great way to remember your business phone #."

What do you like best about 800.com? coming up with a creative name for the #. I can use my business name in the phone #. What do you dislike about 800.com? In the past couple of years I've used it and put it in advertisements online and on radio commercials, I have only received one phone call! I also get calls for another company - a fishing company in MN. It' annoying - how do we have the same phone #? What problems is 800.com solving and how is that benefiting you? For people to ...

"Good experience with 800.com"

What do you like best about 800.com? Easy to operate, fast service, friendly representative to assist the issue. What do you dislike about 800.com? There are plenty of numbers to choose, but I can not pick the specific numbers I want. Recommendations to others considering 800.com: If your biz is looking for a toll-free number, 800.com is the one to help you manage all your calls. What problems is 800.com solving and how is that benefiting you? Operate my toll-free number lines all in one place

"Great service!"

What do you like best about 800.com? Our number through 800.com works so well for what we need it to that we got a second number for other uses for our company. What do you dislike about 800.com? They helped us pick the right package and have been there every time we had a problem and needed help. What problems is 800.com solving and how is that benefiting you? It allows an extremely easy way for out customers to contact us or text us.

"Keep my business professional"

What do you like best about 800.com? I like the prompt voicemail notification What do you dislike about 800.com? I have no dislikes about this service. The service has been good to my company What problems is 800.com solving and how is that benefiting you? 800.com solves the problem of missing important business contracts. Additionally, the storing of messages to retrieve later on.

"Excellent service"

What do you like best about 800.com? Very reliable and cost effective solution. Flexible programming options and features for different extensions. What do you dislike about 800.com? I dislike nothing, but I wish they would have been more active in developing new features, such as an improved voice recognition system. What problems is 800.com solving and how is that benefiting you? Great phone management system and routing options. It is very cost effective. We can easily switch features ...