800.com Reviews in June 2025: User Ratings, Pros & Cons

"Very please with 800.com"

What do you like best about 800.com? The ease of use. It is very easy to make changes, set up forwarding, and other options. I did not need any training. What do you dislike about 800.com? The voice recordings sound computer-like. What problems is 800.com solving and how is that benefiting you? We love the service. Really no true complaints.

"Fast paced and efficient telecommunications solutions with approachable and helpful staff"

What do you like best about 800.com? The customer service agent who assisted me went above and beyond what I expected. Their solutions were fast to implement, worked across multiple platforms that are integrated with our enterprise and simply, just worked the way it should. What do you dislike about 800.com? The market is saturated with services that are similar so it was difficult to find a trustworthy firm, like 800.com for our business needs. 800.com could market a little bit better so ...

"Functionally Sound & Reliable"

What do you like best about 800.com? I love how easy it is to use. We have two numbers through them and it works effortlessly. What do you dislike about 800.com? It's kind of expensive but worth the cost. The delay when answering on a forwarded phone is kind of long, but I think that's a setting on our end. Recommendations to others considering 800.com: It's worth it. Get your phone number and get those calls rolling in. Setting up a custom message is easy and allows you to give most ...

"Functionally Sound & Reliable"

What do you like best about 800.com? I love how easy it is to use. We have two numbers through them and it works effortlessly. What do you dislike about 800.com? It's kind of expensive but worth the cost. The delay when answering on a forwarded phone is kind of long, but I think that's a setting on our end. Recommendations to others considering 800.com: It's worth it. Get your phone number and get those calls rolling in. Setting up a custom message is easy and allows you to give most ...

"Roadrunners 18772748473"

What do you like best about 800.com? able to have records of callers, call back and they are not left with a bad view of the company What do you dislike about 800.com? confusing with the routing, how to send it properly What problems is 800.com solving and how is that benefiting you? missed calls great attendants voicemail options and text email notifications

"Excellent experience."

What do you like best about 800.com? Have multiple lines and transfer options when phone calls come in. Have automatic recording for all phone calls. What do you dislike about 800.com? When I set the local time for each line, it takes too much time. I need to scroll it from up to the bottom every single day. What problems is 800.com solving and how is that benefiting you? Receive customer phone calls.

"Helpful for my small business"

What do you like best about 800.com? I like that calls can come directly to my phone without requiring another setup. The calls can ring on multiple phones so the load can be shared across teams. Call logs are helpful. There is the option to have messages play when a client calls. What do you dislike about 800.com? I wish I could have it show the client's number as well as the fact that it's a call through 800.com without having to pick it up. Right now I can choose either or. What problems ...

"App and phone service very convenient"

What do you like best about 800.com? Keypad is clear and right in the middle of the app. The vanity toll free is spelled out with what it spells and not just the numbers displayed. What do you dislike about 800.com? If more than one number , the ability of a drop down and select option would be something to consider. Recommendations to others considering 800.com: Great for marketing to help callers remember the business phone number. What problems is 800.com solving and how is that ...

"User Friendly"

What do you like best about 800.com? The app is user friendly. The customer service is good as well What do you dislike about 800.com? I do think that they need to give more options to make it more cost effective What problems is 800.com solving and how is that benefiting you? A number that does not seem just local. Allows for the company to appear larger

"I love all the features :)"

What do you like best about 800.com? I can receive text messages and fax too, and it's a plus that customer service is responsive and helpful! What do you dislike about 800.com? As of now, there hasn't been anything that I don't like about the product or the service. What problems is 800.com solving and how is that benefiting you? I needed an 800# as a professional touch to my business; the benefits to my business is that I don't have to pay for a text service because I have one and I have ...