6sense Reviews in September 2026: User Ratings, Pros & Cons

"Helps prioritize and strategize"

What do you like best? I like the ability to see what is going on in an organization. If we are in a discovery phase with a prospect it is nice to see if they are shopping around or evaluating other service providers/or technology. What do you dislike? I wish we could have more visibility into who exactly is doing the searches as well as the exact things they are searching and when. At first it was difficult to understand the concept of 6sense and what it could help solve but over time as I ...

"6sense for BDR Teams"

What do you like best? 6sense provides my team with the insights and direction to do their jobs better. It shows them who and what companies in their book of business are searching for keywords relevant to Zendesk or if people are visiting our website. The buying stages help them prioritize their outreach and it has been a game changer to say the least. Plus our CSM, Rachel, has hosted monthly office hours with the team which has been SO helpful to increase adoption. What do you ...

"Good data, great insights!"

What do you like best? I like the fact that we get great insights into contacts interacting with all of our touchpoints; including content, emails, website and more. It ties them together splendidly. These aid with accurate lead gen, and more importantly, it helps save time in accelerating our entire pipeline process. Without 6sense I would without a doubt have issues reaching out with relevant information to all of my prospects. Another side note is it's ease of use, and integration with ...

"A tool you didn't know you needed.."

What do you like best? I love the 6sense is able to quickly communicate buying signals to my team. And help us understand who we may be competing prior to any conversation. It can bridge the knowledge gap often between a good and great conversation/outreach. What do you dislike? The tool has pieces that are still being perfected and added to with time. I think it is only a matter of time before everyone knows of and is using 6sense. Recommendations to others considering the product: Having ...

"6sense is AWESOME!"

What do you like best? I like getting a glimpse of what my customers are shopping for. What do you dislike? I have no complaints and have seen no downside to using this product. Recommendations to others considering the product: 6sense is easy to use and it's kind of fun sleuthing on your customers! What problems are you solving with the product? What benefits have you realized? While some of my customers are very transparent when shopping, some are not. It's very helpful to see which of my ...

"6sense is AWESOME!"

What do you like best? I like getting a glimpse of what my customers are shopping for. What do you dislike? I have no complaints and have seen no downside to using this product. Recommendations to others considering the product: 6sense is easy to use and it's kind of fun sleuthing on your customers! What problems are you solving with the product? What benefits have you realized? While some of my customers are very transparent when shopping, some are not. It's very helpful to see which of my ...

"Makes hunting so much easier"

What do you like best? I like the integration with Salesforce and the ability to build custom reports What do you dislike? Wish I could go into the tool and search by company. Recommendations to others considering the product: Integrate with Salesforce and give tour reps ASAP What problems are you solving with the product? What benefits have you realized? Identifying target accounts and contacts

"6Sense - Old Relibale!"

What do you like best? It gives me a good insight into customers and tells me everything I need to know about my customers BEFORE I call them. It tells me things they may be looking for in my industry and it even knows the names of products that the company uses when it looks at some of the insights. It helps me to know that customers are interested in our products and I can get a step up on our competition. What do you dislike? I have run into situations where I make a call or reach out to ...

"We use it as our Bible"

What do you like best? I like the fact that it gives sales reps a place to focus their energy. It's not a silver bullet, but can point us in the direction. What do you dislike? Sometimes someone will come into "Purchase", but the data is misleading because it might have been a low level person clicking on a link. I still think its a great tool and I'm very glad we have it. My advice would to try to gather even more data. Data gives us the ammo to back up what we are saying. What problems ...

"Makes hunting so much easier"

What do you like best? I like the integration with Salesforce and the ability to build custom reports What do you dislike? Wish I could go into the tool and search by company. Recommendations to others considering the product: Integrate with Salesforce and give tour reps ASAP What problems are you solving with the product? What benefits have you realized? Identifying target accounts and contacts