3CX Reviews in June 2026: User Ratings, Pros & Cons

3cx Voip Software

What do you like best? Features! Simply jam packed full of features. Supports Handsets, Desktop software, mobile apps. What do you dislike? The fact it runs on windows, it would be nice if it was a Virtual Appliance where it doesn't rely on an operating system. Recommendations to others considering the product: Give it ago, you wont be disappointed. it has a great GUI, Features, Support What problems are you solving with the product? What benefits have you realized? Cost ...

Excellent Windows based PBX constantly updated with new features and great support

What do you like best? We have used 3cx for 5 years and you are not locked in to proprietary hardware. 3cx is very powerful and has great support. What do you dislike? Not really much to dislike. the product is solid but you do need to keep your windows server updated. The on hold music options could be better but they have improved it in the last version. What problems are you solving with the product? What benefits have you realized? We can take calls on mobiles and dial from ...

Wish I found out about 3CX a long time ago!

What do you like best? The ease of installation and the fact I don't have to buy an appliance. (Although I am researching fanless PCs right now for onsite customer installs of 3CX lol.) 3CX can run on a Win7 box that is kicking around the office although I have our company setup on a Hyper-V client. The mobile phone apps of 3CX enables my outside sales staff to easily communicate back to the office. The ability to choose various hardware (we use Patton Gateways, Yealink phones) that ...

Why we sell 3CX exclusively

What do you like best? The 3CX system is software that runs as an application on Windows based hardware. This means that the clients we sold systems to 6 years ago still have current product. This is achieved through the upgrades that 3CX provides on a continuous basis. We never need to tell a client that they need to replace thier system due to obsolescence. What do you dislike? When we do a new installation it is sometimes difficult to train everyone on all the benefits and ...

We've seen the rest. Now we're using the Best

What do you like best? Our employees were immediately comfortable making changes and managing this phone system. The screens are intuitive and our employees easily picked up how to use it. The web meeting has become one of our favourite features. TeamViewer or Goto Meeting are huge investments and we've been able to replace them with the 3CX web meeting. What do you dislike? Updates have been coming out twice a year and have bug fixes but also a lot of improvements in features as ...

Simple VoIP system for SMB

What do you like best? The 3CX system is easy to deploy on any windows flavored operating system. The foot print is relatively small and it can be all up and running in hours vs days with larger "enterprise" systems. What do you dislike? There is no enterprise level 24x7 support and a few features that we take for granted such as remote extension MWI are no where to be found. Recommendations to others considering the product: Make sure you have documented what features you need ...

3CX stands head and shoulders above every other PBX

What do you like best? Low cost Ease of installation and management Includes every feature you could want in a phone system. Little if any maintenance required are installation and configuration IT JUST WORKS! What do you dislike? in the 3 plus years I have been using, installing, and supporting 3CX I have not found anything to dislike about this product Recommendations to others considering the product: If you are looking for a complete communication system, 3CX is ...

Data Tech Chooses 3CX over all the rest!

What do you like best? After researching many different VoiP Solutions, 3CX was the clear choice! Being Windows based, the Multitenant offering along with the Single instance offering gives Data Tech the flexibility to tailor fit our client VoiP needs! 3CX has, by far, the most online documentation, video resources and product information available in the industry. 3CX Technical support is quick to respond to Support requests and are always eager to help using Team Viewer access. ...

VoiP Phones

What do you like best? You can really create any sort of call routing you want/need What do you dislike? Can be difficult to setup when your routing gets large. Need to be able to split open hours by department by days / holidays. Recommendations to others considering the product: Great system very robust and if 3CX hasn't made it there are a number of modules from other suppliers. What problems are you solving with the product? What benefits have you realized? Provide ...

Phone System

What do you like best? Easy recording of messages, transferring phones or setting up automated answering when office is closed. What do you dislike? Not as intuitive for beginning users - many buttons to push before being able to transfer calls, etc. What problems are you solving with the product? What benefits have you realized? When needing to re-record messages the time saving is priceless. When the office is closed the ease at which turning on auto-answering is quick and ...