3CX Reviews in June 2026: User Ratings, Pros & Cons

A phone system that is so easy to use. The frequent updates, keep the software fresh.

What do you like best? The User interface, and the ease of updates. What do you dislike? The restriction on the quality for hold music. Recommendations to others considering the product: No Comment What problems are you solving with the product? What benefits have you realized? 3CX provides us with a PBX that does not rely on a particular brand of hardware. It allowed us to save money by not having to purchase expensive hardware.

Great product with lots of features and tons of savings

What do you like best? I love all the options and ability to expand product. WIth 3CX our staff have been able to provide excellent care for the patients we serve. Choosing 3CX has been one the best decisions i have made. The return on investments is what i liked best. What do you dislike? 3CX has met all of our needs. You will not be disappointed. Recommendations to others considering the product: You will not be disappointed with the discussion to choosing 3CX. The return on ...

Easy to setup -- Easy to use.

What do you like best? The 3CX Administration panel has stayed consistent throughout version 9 all the way to its latest release, 16. With that said, its always been easy to find extensions, customize inbound/outbound rules, setup DID's/trunks and work with ring groups. This is by far my favorite things about the system. If I had to rank a 2nd item, the phone firmware and templates that we use is always updating, which allows for easy to push/provision firmware/config updates to the ...

Best IP Based Phone System We've Used

What do you like best? The ease of configuration, management and end user training makes 3CX the best system we've deployed to the smallest and largest of our clients. Support and message boards make troubleshooting, deploying, tweaking and administering 3CX easy and pain free! What do you dislike? None! You won't be disappointed with 3X! Recommendations to others considering the product: Do it, you won't be disappointed. Follow the recommendations for using supported hardware ...

Awesome phone system with great features. Excellent business continuity features as well.

What do you like best? Several years ago I needed a cost-effective phone system for a car dealership. Found 3CX and loved it. Now my company is a Platinum Partner. It can be installed in any environment, be it in the cloud, on-premise, or hybrid. All extensions get all features for the edition selected, and there is no fee for each extension, ring group, queues, etc. No nickel and dime. They are also constantly improving the product with major releases every year. What do you ...

Lightweight, easy to use and deploy with great features

What do you like best? Easy to manage, reliable with very low maintenance. We have been using 3CX as our phone system for many years now and the system has been very reliable. The system does not require much maintenance which can be fully automated. What do you dislike? Some cosmetic things such as uploading users profile pictures by admins could be improved. The Web Conferencing could be a bit more user friendly. The IOS client could improve the push (this is already being addressed ...

Excellent experience and great customer service

What do you like best? We manage our phones and have a lot of flexibility What do you dislike? Nothing really negative to mention all features are great Recommendations to others considering the product: Important To understand the need of the business and make decisions based on that What problems are you solving with the product? What benefits have you realized? We have solved our communication issue and phone needs including offsite locations

The best phone system i have used to date

What do you like best? Mobility, web client, ease of setup, variety of desk phones What do you dislike? setting up conferences does not show you who has accepted Recommendations to others considering the product: Great product. Trial it and see for yourself What problems are you solving with the product? What benefits have you realized? more clients are working from home, 3CX makes that easy

The BEST PBX: In my 40 years in the telecom industry 3CX is best and easist PBX to work with.

What do you like best? 3CX is a great system: But the ease of configuration is what I like best. Also the 3CX is the best value for the money: It has all the features users want at a fraction of the price of the competition. The upside of the 3CX is the graphical user interface (GUIT) which makes navigation easy. It also helps you find what you are looking for quickly; What do you dislike? I would be nice to have an easy way to re-order outbound rules. What problems are you ...

3CX has made the transition to a remote workforce easy!

What do you like best? Mobile phone apps and remote device setup What do you dislike? I have no complaints. Very easy to use. Recommendations to others considering the product: I don't have any complaints. It has served us reliably for many years and is very flexible to meet the needs of our business and our many clients that are using it. What problems are you solving with the product? What benefits have you realized? We moved our office to 100% remote in under an hour. ...