3CX Reviews in June 2026: User Ratings, Pros & Cons

The easiest PBX to manage!

What do you like best? The management and configuration of this PBX is very streamline and easy to navigate. Other systems can be so confusing, but their interface makes everything such a breeze. What do you dislike? 3CX is always innovating, there is not much to dislike! Recommendations to others considering the product: Download the trial and try it out for yourself! What problems are you solving with the product? What benefits have you realized? 3CX is easy to deploy in ...

3CX Flexible, affordable, robust

What do you like best? We reviewed several systems and 3cx was most cost-effective and best "bang for the buck". Many other systems you had to pay extra for the really nice features that are all built into the Enterprise edition of 3cx. We implemented over 200 phones and around 30 PA speakers and intercoms at a cost that was less than 1/3 of some of the competitors. The features of 3cx are pretty impressive. Web browser-based access, Android and IOS apps, Web conferencing, fairly simple ...

A great tool to manage your Corporate phone system

What do you like best? Innovations are happening all the time with 3CX. The interface is fluid and easy to use. A lot of features are available, including 3CX Web Meeting and more. A lot of phone manufacturers are supported and this makes the software highly flexible. What do you dislike? Mainly the lack of support that isn't coming by default with the perpetual license. We find that having to customize our phones template everytime we update the system is not optimal for ...

3CX was ready to help to deal with COVID!!

What do you like best? Easy to manange, web chat integration, allows teleworking and enables remote collaboration, very powerfull web client. The integration with our CRM was easy. Mobility, Collaboration, Remote extensions, powerfull to assist our business. What do you dislike? Still missing a predictive dialer to help with outbound campaigns b. Waiting for more integration with other channels like Whatsapp What problems are you solving with the product? What benefits have you ...

3CX is amazing!

What do you like best? I love what they're doing with the web client and enhancements surrounding that. What do you dislike? The lack of recurring conference scheduling. Recommendations to others considering the product: Do your homework and know what you should do from a networking perspective. What problems are you solving with the product? What benefits have you realized? Seamless remote work. With COVID we are 100% operational because of 3CXs ease of use and ability to ...

3CX is Awesome

What do you like best? There are many features that I like. It can be easily configured to run either on-premise (on either Windows or ... the one I recommend ... Debian Linux). It is very flexible with lots of great call handling features, such as Digital Receptionists, Ring Groups, Call Parking, customizable hold music. It works with a lot of different hand sets, and it works with PRI circuits and SIP Circuits. Then there are awesome web tools for users and admins, soft phones ... I'm ...

Customer Solutions Provider

What do you like best? Flexibility and features, security, and constant product development by 3CX What do you dislike? There is nothing about the 3CX product that disappoints Recommendations to others considering the product: Strongly consider making use of a 3CX partner in your area. The software can be implemented by anyone with tech savvy, but having the knowledge and expertise of a certified partner can ensure a smooth implementation. What problems are you solving with ...

3CX - Best Small Business Phone System

What do you like best? 3CX is super easy to setup, launch and use. What do you dislike? The ADMIN interface is a bit cumbersome. Recommendations to others considering the product: Try it, You will like the product. The trial is free. What problems are you solving with the product? What benefits have you realized? Remote access to phone system with the 3CX app is a game changer.

Excellent phone system for mid-size organization

What do you like best? The system is extremely stable and relatively easy to configure and manage. Low-cost and very flexible for our needs. What do you dislike? Integration with Exchange server has some issues. Lots of call center features that we do not need. Recommendations to others considering the product: Implement incrementally to allow learning curve to influence deployment. If you are using internal staff to support, make sure they receive telephony training to ...

Indisputable Value and Performance

What do you like best? First and foremost is value. 3CX provides professional grade software features and performance at an incredible price. The software is rock solid and easy to setup, with enough flexibility to customize to integrate into any office environment. The companion mobile app is a favorite feature among my supported user base, as it allows them to work remotely without any telecom workflow disruptions. I'm also a big fan of the reporting and error checking features ...