3CX Reviews in June 2026: User Ratings, Pros & Cons

Use it at office and on mobile, works great!

What do you like best? Portability, works on mobile, allows me to bring my office calls with me on the go What do you dislike? Sometimes when switching networks while on a call, it will drop. Recommendations to others considering the product: Test it on all mobile platforms, there are slight differences that need to be trained. What problems are you solving with the product? What benefits have you realized? No longer need to keep a manual phone list, have full directory on ...

3cx Next Generation Phone system

What do you like best? Ease of switching extensions from office to office, when people are moved around, names change, etc. Before on old system was a hassle, now it's simple as unplug and replug. And the phone app is a life saver! Works best if you live in a strong signal area, or can keep it on wifi. The ease of changing user information, changing voicemail passwords are truly an easy user experience. Adding new extensions are also a breeze. It's a click of a mouse, and as most things ...

Long time user, this is the most cost effective, full featured VOIP solution you will use

What do you like best? Access to your phone system from anywhere on any device Wide range of SIP device support What do you dislike? Online meetings are not as polished as they could be. Recommendations to others considering the product: Get off your legacy system and get onto VOIP What problems are you solving with the product? What benefits have you realized? Cost of POTS systems, on average we save our customers $3000 a month switching from their legacy systems to 3CX ...

Powerful and Robust

What do you like best? 3CX is one of the most powerful, robust phone systems I have ever had the pleasure to deploy on a wide scale enterprise environment. What do you dislike? There is a lot of arbitrariness. For example, there can be no spaces in user passwords and the encryption passphrase for backups cannot have special characters and a max of 32 characters. Recommendations to others considering the product: Get phones that work natively with 3CX under "Local LAN" setting. ...

3cx Conference Features

What do you like best? I like their Conference and Chat Features What do you dislike? Nothing, the system is highly customizable Recommendations to others considering the product: great Product What problems are you solving with the product? What benefits have you realized? Routing calls, caller Id, call forwarding

Great experience, for admins and clients!

What do you like best? The easy interface and administration are the most noteworthy. What do you dislike? The training offered could be easier to understand. Recommendations to others considering the product: Cost effective, reliable, and easy to use. What problems are you solving with the product? What benefits have you realized? Client satisfaction.

Game Changer

What do you like best? Flexibility and scalability makes 3CX the best in the market What do you dislike? There is nothing to dislike, the licencing format means you have so many options. What problems are you solving with the product? What benefits have you realized? Remote working is easy, call costs are down.

What a GREAT phone systems

What do you like best? The system was very easy to install. We are currently using almost 200 extensions and this system is a breeze to add new stations. The price was also something that was too good to be true. Don't be fooled by the low price point. This system can hold it's ground with the bigger players at less than half the price! What do you dislike? The cell phone app is a little buggy. It will drop calls randomly that are passed through to it from the system. It is just a ...

Lightweight and easy to manage

What do you like best? The fact that the system is vendor-agnostic for SIP phone hardware is great and allows us to try out a lot of different options. The PBX being software-based gives us hardware flexibility as well as multiple cloud hosting options that don't have to be particular to SIP. You can use almost any SIP provider for dial tone which also helps keep the overall costs down. What do you dislike? Call reports could be a little more visually appealing and offer more options ...

As an installer I love the flexibility

What do you like best? Flexibility to be able to provide the many different customers requests for call flow What do you dislike? Keep working on the mobile app. While it works for the most part it needs continued development What problems are you solving with the product? What benefits have you realized? from quick and simple installs to complex and large 3cx covers it