3CX Reviews in June 2026: User Ratings, Pros & Cons

Cost effective, simple and feature rich

What do you like best? Forum and support documentation are the most useful What do you dislike? Specific features are not available yet on the current version, and it is a matter of waiting for their development team to greenlight the upvoted feature requests What problems are you solving with the product? What benefits have you realized? Solving the issue of insanely high phone bills from the top 4 Teclo providers Solving the issue of removing physical hardware

Easy and works fine!

What do you like best? UI, easy configuration. The outbound routing is very usefull. What do you dislike? Maybe more technical manual. I cant setup in easy way the outbound rout with different country code. What problems are you solving with the product? What benefits have you realized? Join our offices around the world, during COVID!

Do yourself a favour and try 3CX

What do you like best? Reliability, Flexibility, ease of use and pricing. What do you dislike? HA is lacking and pricing/versions are becoming more complex. What problems are you solving with the product? What benefits have you realized? Concerns around managing or expanding our phone system (of +500 extensions, mobile clients, remote offices & hotdesking) has become a thing of the past. Our staff cave come to expect the user friendly customisable experience that we just ...

3CX partner for years - and happy

What do you like best? We have been using 3CX internally as a telephone system for our company since 2007 and can react to any change immediately and without much effort. Since about 2012 we offer UCaaS for our customers and run a large number of virtual instances in our data centre. Thanks to the Linux installation, this is also possible without any complications. With the bridging possibilities we can also implement systems across continents and still provide excellent quality. ...

I am the IT responsible person in our company and implemented 3cx together with a 3CX partner.

What do you like best? Easy use, Webclient, easy to install and change config. What do you dislike? Updates are sometime buggy, Price could be lower. What problems are you solving with the product? What benefits have you realized? No more Hardware phones Working from everywhere is possible (COVID 19 = Home Office)

Nice improvement over our previous PBX

What do you like best? * Mobility (Apps, Browser-Plugins) * Rules and possibilities (Incoming, Outgoing rules, number rewriting, ...) * Import possibilities * Ease of installation and initial setup What do you dislike? * Documentation is incomplete and decentralized - some input fields are not mentioned at all in the online documentation * AD import settings could be much more complex, i.e. a real LDAP filter option would help * The optics of the management site ...

Easy implementation and simple to use

What do you like best? Accessible on mobile via the app, computer and phone and can use anywhere. Reporting and dashboards also really good. What do you dislike? To date there are no major dislikes I have Recommendations to others considering the product: Ensure you have internet capabilities and IT infrastructure to ensure good call quality. Map out your plan well prior to implementation. What problems are you solving with the product? What benefits have you realized? ...

3CX review

What do you like best? How easy it is to configure the system, whether that is on premise or cloud What do you dislike? Audio issues. Our system is cloud based, but I regularly get dropped audio when talking to colleagues on my laptop/mobile connected to home wifi, however i don't get the same problems using teams which is using the same connection. Recommendations to others considering the product: Choose handsets carefully. Although supported, we have found some vendors of ...

Easy to set up and go for in building or remote work!

What do you like best? I like the ease of use and the no hassle SIP forking so if I’m on a call at my desk and need to go somewhere I can continue the call right on my cellphone! What do you dislike? Some of the things that the system thinks are errors are actually false positives. Downsides would be if you are in poor cellular or wifi or have a very crowded internet connection you will have problems What problems are you solving with the product? What benefits have you ...

Really powerful and versatile

What do you like best? One licence for all the services. The utilisation of a webclient What do you dislike? The RFC implantation of the SIP protocol. Not evolve usage of the phone manufacters What problems are you solving with the product? What benefits have you realized? The cloud migration, and the nomadism