1Password Reviews in June 2026: User Ratings, Pros & Cons

Super Excellent Service from 1Password

I recently due to lack of understanding managed to register 2 accounts with 1Password. That meant I had an Apple acquired account and while trying to re-instate my account with 1Password inadvertently created another account directly on the 1Password site resulting in having paid for 2 subscriptions for the same year. Of course I was out the cost of 2 subscriptions rather than 1. I contacted 1Password's online support and explained my problem. Normally I would expect not to hear back from ...

Highly recommend! <3

Superb support, useful updates and features, I was very much against paying for a password manager, vut as soon as I found 1password it was "oh yeah, that's reasonable"! :D

1Password tech support is amazing!

I purchased 1Password a couple of years ago. I had a serious accident shortly after and I honestly forgot I had purchased the password vault! I missed the fact that I paid for the second year (it was an auto payment) but this past December, I saw an email stating my account was due and would be automatically charged to my credit card. That triggered the memory and I contacted tech support. I had done the preliminary setup on 1Password but then had my accident and never touched it after. I ...

Perfect experience.

Quick to respond, solved my query in one email. No issues whatsoever.

Very Responsive

Assistance and support for account was very responsive and resolved. Follow up questions were responded quickly as well.

You don't know what you're missing

I've been using 1Password at work for years, and benefiting from the complimentary family account that comes with it. Now I'm moving to another company, deciding to pay for a personal subscription is a no-brainer. * Their customer support is second to none * The product is well supported across multiple platforms * There's an API that keeps geeks like me happy * Unlike the competition, 1Password has an outstanding track record regarding security vulnerabilities and incidents Don't fool ...

Response was clear and concise

Date of experience: January 05, 2024

Great support staff

Repeated, timely and easy-to-understand help from several support staff. And so kind and polite!

It's hard to give a review because I…

It's hard to give a review because I just started using 1password. However, now that I'm getting used to it, it is getting easier to use. I had a question and the support was kind, easy directions to follow and professional. I'm glad I switched!

Tasha Meharg was outstanding to work with.

Tasha Meharg was outstanding to work with. Answered all my questions in setting up my software on my new IPad and IPhone. Every time I sent her a questions she responded quickly with easy to follow instructions.