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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in September 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 891-900 out of 7315

C

Cathy

01/15/24

5 out of 5

Response was very fast (within 24…

Response was very fast (within 24 hours) even after several emails back and forth. Very helpful.

PC

Phil Clark

01/14/24

5 out of 5

LastPass to 1Password Migration success!

I recently moved from LastPass to 1Password due to security concerns at LP. I was worried about the migration but followed the instructions provided. There was a slight hitch importing my CSV file first time round, but repeating the process it worked fine on the second attempt. The functionality of 1P seems easy to understand and so far we have had no issues with any password or username. It also gave us an opportunity to clean up some password issues that the Watchtower feature identified. ...

Read more

L

Liam

01/14/24

5 out of 5

Dependability is the key word that I…

Dependability is the key word that I associate with 1Password. No matter what kind of situation I have been in they are always out there waiting to respond. They do this in a friendly, honest and non-mechanical way (i.e. they do not ever ask if I am "human" or put Captcha hurdles in front of me) which helps me to get help earlier and resolve my issue faster. Their tone is always respectful and they outline all the paths for me to follow including the use of detailed graphics which I can ...

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JV

Jeff Van Voorhis

01/14/24

5 out of 5

Quick & Efficient

Quick, efficient, got what we needed addressed without issue.

D

Danning

01/13/24

5 out of 5

Thank you for your prompt assistance

Thank you for your prompt assistance. The issue was resolved quickly.

RG

Ryan Grey

01/13/24

5 out of 5

Speedy response and resolution

Feedback within a sensible time frame, possible cause of problem and solution offered thus leading to same time resolution.

RG

Ryan Grey

01/13/24

5 out of 5

Speedy response and resolution

Feedback within a sensible time frame, possible cause of problem and solution offered thus leading to same time resolution.

MW

Matthew White

01/13/24

5 out of 5

The service rep surprised me with…

The service rep surprised me with something that fixes the feedback I was sending

WH

Wayne Hebert

01/13/24

5 out of 5

Kind and respectful communication was…

Kind and respectful communication was what was needed.to deal with me as an irate software user that was locked out by a default setting, and not noticing. I must never rush through setting a new password without a failsafe or emergency procedures taken LESSON LEARNED.

RB

richard brown

01/13/24

5 out of 5

have reached out to the tech team a…

have reached out to the tech team a couple of times over the years. this occasion continued the focus of my receiving prompt and very detailed responses.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].