9.8
SpotScore
1Password Reviews in September 2026: User Ratings, Pros & Cons
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Starts from $2.99 / Month
1Password Reviews & Ratings
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Spotsaas Editor’s POV
Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more
1Password pros and cons
Efficient and affordable password manager with a user-friendly interface.
Consistent experience across different devices and browsers, with helpful features like Chrome extension.
Superior customer service with quick and effective support responses, making users feel valued and supported.
Clear and technical documentation on encryption system, enhancing trust in security measures.
Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 61-70 out of 7315
PK
Peggy Kirsch
07/24/24
Using the help feature
My daughter accidentally canceled my membership. I received EXCELLENT help getting it back and saving $ in the process. It took a few emails but the answers were always quick and very very helpful and polite. I use this app every day and was very grateful for the help I got. Thank you so much.
CE
Carolyn Elting
07/24/24
Getting my CC info into the system
As soon as I contacted support my questions were answered with suggestion as to what to try to resolve my issue. The very first thing worked and I'm a happy camper again.
JM
Juan Miguel Duran
07/24/24
The app is great
The app is great, I have been using it for many years. Recently I needed some support. They replied quickly even I am not in US timezone.
M
Marc
07/23/24
Fast & attentive response
Date of experience: July 23, 2024
ST
Susan Tipton
07/23/24
I received almost immediate response- good customer Service
I got an almost immediate response and directions to recover my 1Password account.
TF
Ted Fondak
07/23/24
1Password Customer Service ROCKS
An incredibly rapid, courteous, warm response with actionable and clear steps to take to ameliorate my problem until a permanent solution can be implemented. Couldn't be happier with the support I received.
KR
Keith Rainey
07/23/24
Great teamwork!!
The helpfulness of the team that supported me was great! Even though it was different people, they were able to step right in and help. The only critique I would have is that it was sometimes a little slow in response times, but I understand. Not a huge deal at all! Thanks!
MG
Michael Granston
07/23/24
Exceptional
Very quick initial response then immediate support until my problem was solved
PP
Prudhvi Pedamallu
07/23/24
Swift response
Date of experience: July 23, 2024
VN
Vinayaka Navada
07/23/24
I was looking for a trustworthy password manager
I was looking for a trustworthy password manager and because of good ratings, i moved to 1password. On top of that the onboarding was also really smooth from my last password manager, customer service was also great as they gave me great discount on my first bill
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].