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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 6311-6320 out of 7315

J

John

08/28/20

5 out of 5

My first contact with 1Password customer support.

I’ve used 1Password for several years and I like the product. When my wife asked to share my account I didn’t know how to make that happen. I contacted the company’s customer support department and was quickly contacted by Support Specialist, Shawnie Fortune. Shawnie worked with me patiently over the course of two days and explained what I needed to do in a way I could understand. She checked to make sure that each step was completed successfully before moving on. I am delighted with the ...

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G

G

08/28/20

5 out of 5

Indispensable app. Impressive support.

1Password has been an indispensable part of my online activity for more than ten years. I bought it years ago and stuck with the standalone product until this week, finally moving to the subscription format. Having four devices, wanting to add family members, and trying to take advantage of a promo offer from eero, I managed to confuse my devices as well as myself in the conversion.Good Tech Support is not easy to come by these days, but 1Password put Dayton on my problem. My configuration ...

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S

Singer

08/28/20

5 out of 5

Always an enjoyable experience with…

Always an enjoyable experience with customer service/support. Get an answer I'm looking for the first time every time. THANK YOU!

JV

J Vee

08/28/20

5 out of 5

Just great Help

Just great, fast, personal tech support. I think is the best I have had for quite a while

CL

Christian Lopez Lopez

08/26/20

4 out of 5

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C

Chantal

08/25/20

5 out of 5

Best password manager

Best password manager. Great service! Very happy

C

CFreeman

08/25/20

1 out of 5

Frustrated with this app the password don't reveal

This app is the worst! I used it on my Iphone for years, I recent bought I Ipad and thought getting a subscription would be great to be able to move around and still access the passwords. BUT that was a mistake, it locks the screen on the device without showing the passwords. I can only get the password on my computer. Which means need to carry my computer around to access my passwords. I contacted customer support and was told that because I have a lager font on my devices it my fault!!

ND

Neil D

08/24/20

5 out of 5

1Password... it just works!

What do you like best? Our company's been using 1Password for Teams since 2016, and even the least tech-savvy members of staff have got to grips with it. I use it across desktop and mobile devices with no issues. Unlocking with Face ID is a dream. What do you dislike? I work on a Mac, and quite often, picking up new logins from Safari doesn't work, so I have to remember to input manually. Apart from that, no gripes. Recommendations to others considering the product: Just ...

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P

Philipp

08/24/20

5 out of 5

Top APP works perfect

Top APP works perfect

S

Sandrina

08/24/20

5 out of 5

Easy to migrate and quick customer support

I migrated from last pass and in a few clicks everything was setup. Had troubles to add my tax number but the customer support helped me really quickly

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].