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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 5831-5840 out of 7315

NA

NASER ALGHAMDI

11/10/21

4 out of 5

The team was skilled and followed up…

The team was skilled and followed up until the problem I faced was resolved.. I am grateful

MC

Mustafa Cem Kaya

11/10/21

5 out of 5

Quick Response

Great product, great service

EF

Elishema Fishman

11/10/21

3 out of 5

It's OK

It's OK. It's decent on desktop, Firefox is better than Chrome. It's not very good on mobile, though.

A

Ardashir

11/10/21

5 out of 5

Great app

Great app, it's my go to for password vaults

W

Win

11/10/21

5 out of 5

Both were 100%

Both were 100%, solved problem immediately

D

David

11/10/21

5 out of 5

Great App and Superb Customer Service

Great App and Superb Customer Service. I've been using 1Password for a few weeks now and after using other password managers in the past, I found this app to be great to use. I was a little wary at first, trust has to be earned, but now I trust 1Password with all my logins and secure information. I did need to contact support a couple of times, and they were very quick to respond, plus they are very friendly and super helpful. You will not find a better password manager.

JL

Johnny Loi

11/10/21

5 out of 5

The support team responded promptly and…

The support team responded promptly and resolved my question.

JM

James M Rennie

11/10/21

5 out of 5

I had a problem synching MAC and iPhone…

I had a problem synching MAC and iPhone installations using Dropbox (which was used when i originally set up the account on iPhone many years ago. MAC app came later. Due to retirement (and ability to focus on minor issues) decided to engage with support to resolve. Reviewed FAQ and asked for help. After several rounds of emails and screen shots being passed, problem was resolved. Not sure if i missed something along the way (entirely possible). Thanks to Chris and Alex for their patience ...

Read more

E

Elizabeth

11/10/21

5 out of 5

Custmer Service & Support

Mr Mark Shane was extremely helpful in assisting me with the changes in your app update as well as assuring me regarding the transfer of my information as I am not very comfortable with all the technology out there. He was patient, informative and knowledgeable about all that the app had to offer and made me very comfortable and happy to transition! You have an amazing support team!Thank you!

JT

John Taylor

11/10/21

5 out of 5

Love it thanks to outstanding customer support

I had trouble getting 1Password working but thanks to their outstanding email customer support they solved all my problems and now I'm really enjoying 1password

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].