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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 5811-5820 out of 7315

S

Steamfunk

11/12/21

5 out of 5

great customer support!

I have been a long time customer, recently upgraded to a new version. Found a better deal with discount elsewhere, so I emailed them and they sorted me out with the same deal!

M

mb

11/12/21

5 out of 5

Mark

Mark, and everyone I've dealt with at 1Password, was extremely knowledgeable, thorough with their instructions, and patient in their explanations. Support emails are normally something I dread but I found all of Mark's responses easy to read, and simple to follow. It was a painless experience. He got me exactly where I needed to be.Cannot recommend 1Password enough.

TR

Tara Reed

11/12/21

5 out of 5

Happy 1Password since 2010

I've used 1Password since 2010 - have occasionally looked at other options but always decide to stay for the level of security and ease of use. I just switched to the subscription model and had some concerns about getting everything set up correctly - customer service responded really quickly and walked me through all of the steps so now I'm good to go. Great customer service - peace of mind - and password safety - can't beat that!

G

Glenn

11/12/21

5 out of 5

Great help

Great help - great communication - very timely - thanks!

C

Carla

11/12/21

5 out of 5

Quick and easy resolution

Quick and easy resolution

PW

Paul W

11/12/21

5 out of 5

Great Product and Support

I chose 1Password as my password manager and have been extremely satisfied with both the product and support. The product works wonderfully in both Apple and Windows environments (at the same time), providing peace of mind you hope for when it comes to security.I very recently changed computers from Surface Pro to MacBook Pro and was able, with the help of my Customer Support Representative ("Gem") to both uninstall and and then install the application seamlessly. While there is only email ...

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A

Ale

11/12/21

5 out of 5

1Password is going the extra mile!

I contacted the support team as I was unable to sign up for the 1Password membership, within five hours they had responded and solved my issue.Then they noticed I'd purchased a license to use 1Password before and automatically offered me the promotion for existing users that are switching over to the membership, by adding the discount coupon to my account so that I can enjoy a 50% discount for the first three years of my membership.This is customer retention at its finest :-)

T

Todd

11/12/21

5 out of 5

Fast response to inquiries

Fast response to inquiries, quick answers to questions, friendly people. Excellent support!

JC

Jaume Claramunt

11/12/21

5 out of 5

Always supportive and kind no matter…

Always supportive and kind no matter how silly were the question.

TS

Thorsten Schranz

11/11/21

5 out of 5

Using the product over years now

Works perfect as expected on my Windows host, Mac notebook, iPhone and iPad. I love the integration on my Mac into Safari. Using 1password over years now and never had a problem with the product.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].