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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 5781-5790 out of 7315

H

Henry

11/16/21

5 out of 5

Just started using the product, but support is top-notch!

I just started using the product and had some hiccups with it on my Android phone. The tech support was on top of it and were top notch. Trevor, Ben and Melicia had me up and running - if the support is this good, I'm sure the product is going to be great!

P

Patrick

11/16/21

5 out of 5

Forthcoming customer service

I approached 1Password support about a licensing question and they helped me with a good custom solution, replied quickly, and solved my issue easily.

FI

Frank in Colorado

11/16/21

5 out of 5

Apps come and go

Apps come and go, but 1Password has been by my side for many years. It's my trusted sidekick that remembers the stuff I can't remember myself and keeps me safe by alerting me to potential security breaches on the web. Highly recommend it. Not only is the app & subscription definitely worth the money, the support team is fantastic.

A

AARON

11/16/21

1 out of 5

With 1Password 7 installed

With 1Password 7 installed, I go to install v8. It says 'Move passwords to a 1password account? They will not be available otherwise'..Umm. No? I store my passwords outside of 1password's online interface. That's intentional. v8 won't read them any other way? I guess I'm not upgrading :(

TS

Timothy Standring

11/16/21

1 out of 5

Poor instructions and interface for setting up password protection

The instructions and interface for setting up passwords is one of the worst. I had a difficult time downloading the software. Good luck trying to get help from a non bot such as a human.

R

Richard

11/16/21

5 out of 5

Excellent customer service

Contacted the customer service team to switch my account for .com to .eu. They guided me through the process and then also gave me a voucher for being a loyal customer. Kaley was an excellent customer service rep.

MS

Michael Struwe

11/16/21

5 out of 5

Simple and powerful app

Simple and powerful app. works on all my devices - upgrade from standalone to account setup was extremely simpleQuick and friendly customer support

SV

Sophie van Gemert

11/15/21

5 out of 5

Extremely happy with the service…

Extremely happy with the service provided by this company! Very friendly, fast replies and good service over all!

M

Matty

11/15/21

5 out of 5

Quick and on point!

Quick and on point! Exactly what I needed.

IP

Ian Phillipchuk

11/15/21

5 out of 5

You should use 1Password!

We use 1Password to manage all of our passwords, and I love it's ease of use, and the support of the non-profit scene. I don't think we could function as a non-profit society without them.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].