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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 5521-5530 out of 7315

H

Homey

12/23/21

5 out of 5

Support was responsive and answered and…

Support was responsive and answered and solved my questions in one exchange.

ST

Stuart Trotter

12/23/21

5 out of 5

Great password manager and when I had a…

Great password manager and when I had a problem their customer service team was able to quickly resolve the issue.

J

JMZander

12/23/21

5 out of 5

Staff were very dogged and eventually…

Staff were very dogged and eventually solved my problem. Thank you.

C

Chris

12/22/21

5 out of 5

1Password has great customer service…

1Password has a great customer service team. They solved an issue I was having quickly and have tremendous follow up even across multiple members of their team. I really appreciate the manner in which they work to handle problems. Thank you!

DS

Dougie Stevens

12/22/21

5 out of 5

Great service with an exceptional sales…

Great service with an exceptional sales team!

RR

Rob R

12/21/21

5 out of 5

I had a series of related questions…

I had a series of related questions over the course of our exchange. I was impressed by the consistency and reliability of the responses. All were helpful and courteous - a nice thing these days.

J

John

12/21/21

5 out of 5

Best Service for a New Customer

I’ve been a customer for 24 hours and have had the pleasure of having two awesome interactions so far with your team. What a great welcome you’ve given me! Kaley Laframboise-Renaud and Alex Kelly both are shining examples of exceptional customer service! Thank you!

RR

Rob R

12/21/21

5 out of 5

I had a series of related questions…

I had a series of related questions over the course of our exchange. I was impressed by the consistency and reliability of the responses. All were helpful and courteous - a nice thing these days.

HC

Harold Crane

12/21/21

5 out of 5

Great support

I have been delaing with a sync issue for several months. I kept proscrasitinating. The folks at 1Password (Agilebits) were willing to assist, even providing step by step guidance. Together we discoverd many issues that had accummulated over time with my installation (all my issues). Support foks were great, jumping back into my situation even after months of having no additional from me.

J

JimG

12/21/21

5 out of 5

I have been using 1Password as a paid…

I have been using 1Password as a paid for app for about 5+ years. It has been a godsend in terms of security and a lousy memory! Recently looked at upgrading to and engaged with their support team to help the transition. Wow what great support! Very quick very helpful and very efficient. Thanks to the 1Password support team I’ve seamlessly transferred. Highly recommended

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].