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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 5491-5500 out of 7315

N

Nick

12/31/21

5 out of 5

Good Job

Good Job! Loving it

JS

Judd Stiff

12/31/21

5 out of 5

A very satisfied 1Password user

I have been a very satisfied 1Password user for several years. I missed a couple of upgrades and when I went to upgrade to 1Password 7, I did not have (or could not find) my Emergency Kit or Secret Key. I did not want to lose all my stored passwords, so I contacted 1Password Support. They were extremely helpful, explained how I should proceed, and even checked up to make sure my upgrade/migration was successful. Great technical support for an excellent program, which I use all the time.

M

Mario

12/30/21

5 out of 5

Support is amazing

I'm just very happy with the service 1password provides, it is so smooth and very worth it. They have also amazing and super-fast support. 10/10

SC

S. Clark

12/30/21

5 out of 5

Had to change credit card which I…

Had to change credit card which I managed online. Requested confirmation the bill payment had been accomplished. Response was very quick and personal (not just computer generated).

T

Tom

12/29/21

5 out of 5

A really good tool that works as it…

A really good tool that works as it should!

DS

Dale Sheets

12/29/21

5 out of 5

Impressed by the quick response to my…quick & easy

Impressed by the quick response to my query. The solution was straight forward, easy for me to follow. My tech skills are poor at best. The entire process was quick and easy for me, however the best part was the very clear and easy to understand communications on the part of everyone involved at 1 password. The automated response to my very first inquiry was appreciated. Dale Sheets

JM

Joe M

12/29/21

5 out of 5

After a somewhat lengthy email…

After a somewhat lengthy email exchange, a support rep called and helped me migrate my vault to the AgileBits service. Afterward, they made sure I was able to access my data through the website, desktop app, and mobile app. Great and thorough service.

M

Mat

12/29/21

5 out of 5

Best support experience ever

I have had one of the best support experiences ever. Changing from my former Passwort manager to 1password and switching the account from single to family, the guidance was very good. Currently we we are checking out 1password. For sure it is not the cheapest but the functionality and the support seem to be more than worth it.

LB

Loretta Brennan

12/29/21

5 out of 5

The best Product and Support

Never have I experienced such support. My solution took me a long time for me to understand. Each agent stayed with me educating me. Such patience and full and clear responses. Outstanding!! A company is only as good as its support.You not only have the best support team but a great product.

AU

Anonymous User

12/29/21

5 out of 5

"Great password management tool"

What do you like best about 1Password? The 2FA feature on 1Password is great - no more reliance on retrieving a code texted to someone's phone number and figuring out whose phone number the code was sent to. The Chrome browser extension works great and have no trouble logging into credentials.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].