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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 5271-5280 out of 7315

N

Nicholas

02/06/22

5 out of 5

I contacted support for an issue and…

I contacted support for an issue and Michelle helped a ton! Great support service and app overall.

KO

Kimberly Oliver

02/05/22

5 out of 5

Great customer service

Great customer service! Very responsive and without a canned, electronic response! That makes you not want to give up when you get hung up on some things when learning all that 1Password has to offer! When the customer service is great, I’m willing to stay the course no matter what! Thank you!

MS

Mirza Shoaib

02/05/22

5 out of 5

This has been one of the best product…

This has been one of the best product that I have used in a long time and is been almost 10 years of using this and I am totally satisfied with it. Everything a user can ask for is embedded in it and the family feature is awesome

MN

Myra Nivera Siasat

02/05/22

5 out of 5

Michelle Robertson was very quick to…

Michelle Robertson was very quick to respond even on a weekend, with clear instructions and in a customer friendly tone.

T

tnt

02/05/22

5 out of 5

Friendly and efficient support team!

Date of experience: February 06, 2022

B

Bob

02/04/22

5 out of 5

I couldnt get into my account but the…

I couldnt get into my account but the support team at 1Password walked me through each stage of sorting it out and followed up when they said they would. great support and great service. Companies that provide that deserve praise for doing a great job at looking after their clients. Thank you

AB

Adrian Bulgaru

02/04/22

5 out of 5

A couple of weeks ago I encountered an…

A couple of weeks ago I encountered an issue with regards to my secret key. One excellent feature I discovered along the way was the fact that your credentials are not stored within a particular database server. They are registered, but you can only retrieve them by accessing your personal emergency kit (which you should store in a safe place) or by manually typing the information requested. Long-story short, I had had to contact the team (extremely supportive people) to guide me on how to ...

Read more

H

Hayden

02/04/22

5 out of 5

Great Job and Thank You

The 1password team is very attentive in their customer service. Overall they have a great product and I will likely recommend their services to a friend.

L

Lucas

02/04/22

5 out of 5

Great tool for managing passwords!

Date of experience: February 05, 2022

LH

Lindsay H

02/03/22

5 out of 5

Extremely helpful and fast service!

Ixquel was extremely responsive, polite, and helpful with applying a discount to my new 1Password account. I'm very pleased with this service!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].