9.8
SpotScore

1Password Reviews in October 2026: User Ratings, Pros & Cons
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1Password Reviews & Ratings
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Spotsaas Editor’s POV
Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more
1Password pros and cons
Efficient and affordable password manager with a user-friendly interface.
Consistent experience across different devices and browsers, with helpful features like Chrome extension.
Superior customer service with quick and effective support responses, making users feel valued and supported.
Clear and technical documentation on encryption system, enhancing trust in security measures.
Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 5271-5280 out of 7315
N
Nicholas
02/06/22
I contacted support for an issue and…
I contacted support for an issue and Michelle helped a ton! Great support service and app overall.
KO
Kimberly Oliver
02/05/22
Great customer service
Great customer service! Very responsive and without a canned, electronic response! That makes you not want to give up when you get hung up on some things when learning all that 1Password has to offer! When the customer service is great, I’m willing to stay the course no matter what! Thank you!
MS
Mirza Shoaib
02/05/22
This has been one of the best product…
This has been one of the best product that I have used in a long time and is been almost 10 years of using this and I am totally satisfied with it. Everything a user can ask for is embedded in it and the family feature is awesome
MN
Myra Nivera Siasat
02/05/22
Michelle Robertson was very quick to…
Michelle Robertson was very quick to respond even on a weekend, with clear instructions and in a customer friendly tone.
T
tnt
02/05/22
Friendly and efficient support team!
Date of experience: February 06, 2022
B
Bob
02/04/22
I couldnt get into my account but the…
I couldnt get into my account but the support team at 1Password walked me through each stage of sorting it out and followed up when they said they would. great support and great service. Companies that provide that deserve praise for doing a great job at looking after their clients. Thank you
AB
Adrian Bulgaru
02/04/22
A couple of weeks ago I encountered an…
A couple of weeks ago I encountered an issue with regards to my secret key. One excellent feature I discovered along the way was the fact that your credentials are not stored within a particular database server. They are registered, but you can only retrieve them by accessing your personal emergency kit (which you should store in a safe place) or by manually typing the information requested. Long-story short, I had had to contact the team (extremely supportive people) to guide me on how to ...
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H
Hayden
02/04/22
Great Job and Thank You
The 1password team is very attentive in their customer service. Overall they have a great product and I will likely recommend their services to a friend.
L
Lucas
02/04/22
Great tool for managing passwords!
Date of experience: February 05, 2022
LH
Lindsay H
02/03/22
Extremely helpful and fast service!
Ixquel was extremely responsive, polite, and helpful with applying a discount to my new 1Password account. I'm very pleased with this service!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].