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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 5261-5270 out of 7315

JS

Jaskaran Singh

02/07/22

5 out of 5

Excellent service

Very best password management system, using since 2016. Subscription based service is even more valuable. Great customer support, very responsive and polite. Even gave 50% discount !!

JK

Jeroen Kneppers

02/07/22

5 out of 5

Have been a long time fan of 1Password

Have been a long time fan of 1Password. Love the product. I you are ever stuck the service provided by the team is excellent.

VV

Vic Vivio

02/07/22

5 out of 5

Hello 1Password,

Hello 1Password, I had some 2FA issues (my own fault); however, my concern was handled with professionalism by my assigned representative. Since I was in a trial version no information was lost, and I was able to delete the trial and redo another account. I am very happy with 1Password and I am looking for to using the family plan moving forward. Thanks for your service. It truly is amazing! Flagstaff, Arizona

AH

Alexander Hankoff

02/07/22

5 out of 5

Wonderful customer service!

Date of experience: February 08, 2022

M

Melanie

02/07/22

5 out of 5

Thanks for the fast and helpful…

Thanks for the fast and helpful response! 😊

PI

Paula Illanes

02/06/22

5 out of 5

I had to deleted my account and they…

I had to deleted my account and they really helped me with everthing.

R

Richard

02/06/22

5 out of 5

I had confusion between online and…

I had confusion between online and iPhone vaults. The service guys walked me through the problem and helped me fix it. First class support for an amazing app. Couldn’t live without it!

P

Petr

02/06/22

5 out of 5

It was a great experience with the…

It was a great experience with the 1Password support. Thom was very nice and helped me with my 1Password account. It's the best experience with app support ever.

S

SoccerMe

02/06/22

5 out of 5

1Password is a great product

I have been using 1Password for several years now for my family. It has been a great product and the support I have received is top notch. The integrations with browsers and the security features add a lot of value.

C

Casey

02/06/22

5 out of 5

Very Clear and Informative Support!

Sarabeth from 1Password was incredibly informative, understanding and prompt with her support! Even when I realized I made a mistake with my account creation, she helped walk me through a solution with clear instructions.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].