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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 5231-5240 out of 7315

VS

Victor Schmitt

02/11/22

5 out of 5

Been using for the past 2 years

Been using for the past 2 years, nothing to say ! Very good and responsive support

T

Timothy

02/11/22

5 out of 5

Safety, convenience, and peace of mind

Thoughtfully designed stronghold for my passwords. Exceptional customer service. Very well-designed and well-integrated app.

CC

Celia Clark

02/11/22

5 out of 5

I have been using 1Password for over…

I have been using 1Password for over seven years; I cannot imagine managing my digital life without it.

MB

Maxine B

02/10/22

5 out of 5

Excellent customer service

I need to make o change to my renewal. I wasn’t sure how to make the adjustment. I sent in my question, got a immediate confirmation and a response within 12 hours. The instructions were very thorough and easy to follow. I was completely satisfied with the way my question was handled.

P

pablo

02/10/22

5 out of 5

bueno no

bueno pues nose mucho de esto

R

Ryan

02/10/22

5 out of 5

It looks nice

It looks nice, feels nice, and just works. It's so simple to use, I can probably even get my wife to use it. Their team is doing a great job getting everything to be cohesive and pays attention to security. I feel like they are looking out for our best interests and I appreciate it. Their support was very kind, welcoming and knowledgeable. I couldn't really ask for more. Seems like a solid product from a solid team. Nice work!

K

Karen

02/10/22

5 out of 5

1Password

1Password, that is, Alex (their agent) gave me excellent support. Very fast response, and solved the problem.

T

Tomas

02/10/22

5 out of 5

Great!

So far, very happy. I was with 1Password way back many years ago, and I've been with all sorts since, all with issues. So far, 1password has been perfect.

MJ

Michael Jones

02/10/22

5 out of 5

Laura Rooke was amazing

I run a Support org for a SAAS company, so I am a bit critical in terms of customer experience. Laura Rooke was amazing as my situation was a bit complicated. She was very responsive, patient and new exactly what instructions to provide at each step. I can't say the same for the first person I dealt with (Roya Ahmadi).

D

drock

02/09/22

5 out of 5

Michelle was amazing

Michelle was amazing! She was super expedient at helping me get my account figured out. Customer service is top notch!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].