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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 5211-5220 out of 7315

AF

Andrew Ferrara

02/14/22

5 out of 5

Exceptional Support

I emailed my concern to 1Password support, and Zahra helped me after the automated email. She was thorough, kind and clear in her assistance. Great work!

AD

Achim Diesing

02/14/22

5 out of 5

The tool works very well and the…

The tool works very well and the support is perfect.

B

Brad

02/14/22

5 out of 5

Professional and Helpful

The interaction was professional and timely. I appreciated that they took the time to confirm my email, as I was using a different one from my account email.They made switching from a paid account to a free one (funded by my eero Secure subscription) very easy.

PG

Paolo Greco

02/13/22

5 out of 5

Very kind

Very kind, fast and on spot customer service.

M

Mo

02/13/22

5 out of 5

Super friendly and helpful

Super friendly and helpful! I felt very taken care of and was even given contextual information I didn't think about asking, which really re-inforced my confidence and trust in the team. Thank you for the care and service provided!

J

Judes

02/13/22

5 out of 5

One of the best customer service I have…

One of the best customer service I have ever dealt with, I am 70 years old and as I am limited in my understanding of anything computer related it takes patience on the other end of the line and 1password have been exemplary 5 stars amply deserved Traduit avec DeepL

CB

Chris B

02/13/22

5 out of 5

1Password is far superior to other password managers I have used.

I have tried several password managers. 1Password is far superior to all others in terms of usability and support.

D

Diego

02/13/22

5 out of 5

Feedback on tech support

Despite the integration with chrome seem a little buggy, the app and the support team are great.

RL

Rita Lombard

02/13/22

5 out of 5

One of the best password keepers I've…

One of the best password keepers I've ever used. Trusted, safe and always available quickly.

MS

Marc Sybertz

02/12/22

5 out of 5

Excellent support

Excellent support. Problem solved immediately.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].