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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 5131-5140 out of 7315

MW

Marc W

02/28/22

5 out of 5

Great product & great support!

I have worked with 1Password Manager for many years and I am very satisfied with the product. Recently I had to contact the helpdesk for support and the reply was fast, friendly and helpful. Thanks for not only selling the program but also for the support if (seldom) glitches occur!

NG

Neil Greenberg

02/28/22

5 out of 5

Great customer service.

Had a small problem regarding the payment after the probationary period. Left a message on the contacts page. Received confirmation from the bot that I would be contacted. In the meantime figured out the problem. Received a call back regarding original message with an explanation on how to avoid the problem in the future. Awesome customer service. Love the software.

JG

Jack Grossnickle

02/28/22

5 out of 5

Great product, Excellent customer support

I have been using 1Password for years and it is a great product. Lately, they have improved their integration with the various browsers so that it is almost seamless to use. And recently I had a customer service issue where I wanted to migrate my account from a shared plan to an individual plan. Their team promptly responded to my request for help and direction. This is one of the best products available today. The product just works as promised.

J

Jochen

02/28/22

5 out of 5

Best!

Fast and perfect help moving an Appstore subscription to a new family account.

TY

Tracy Young

02/28/22

5 out of 5

Quick and clear

Speedy help, very simply concise instructions. Love 1Password!

LH

Lisa Held

02/28/22

5 out of 5

1Password supports journalists

1Password provides real, committed support to journalists, for whom keeping personal information and data safe is critical. It's easy to use and makes online security seamless.

M

Markus

02/28/22

5 out of 5

Very good program and a very good…

Very good program and a very good service.

N

Nathan

02/28/22

5 out of 5

An invaluable tool

1Password is an invaluable tool for managing accounts across multiple devices and organizations. Not only does it allow me to create and store secure passwords but the interface designed in such a way that logging in is faster than typing in my passwords manually ever was.

NG

Neil Greenberg

02/28/22

5 out of 5

Great customer service.

Had a small problem regarding the payment after the probationary period. Left a message on the contacts page. Received confirmation from the bot that I would be contacted. In the meantime figured out the problem. Received a call back regarding original message with an explanation on how to avoid the problem in the future. Awesome customer service. Love the software.

JG

Jack Grossnickle

02/28/22

5 out of 5

Great product, Excellent customer support

I have been using 1Password for years and it is a great product. Lately, they have improved their integration with the various browsers so that it is almost seamless to use. And recently I had a customer service issue where I wanted to migrate my account from a shared plan to an individual plan. Their team promptly responded to my request for help and direction. This is one of the best products available today. The product just works as promised.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].