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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 5101-5110 out of 7315

PN

Patrick Nagel

03/04/22

5 out of 5

Excellent customer service

Excellent customer service, fast and efficient!

N

Nob

03/03/22

5 out of 5

Excellent tool to manage passwords

1Password is an excellent tool to manage a flood of passwords in our digital life. It does not just lump all the passwords with one master password, but provides secure and smart ways to store them. Staff are also friendly and helpful!

ER

Eva Rose

03/03/22

5 out of 5

Easy set up and it's great that they…

Easy set up and it's great that they have a free account for journalists.

C

Cynthia

03/03/22

5 out of 5

:) 123

:) 123456789

TS

Tammy Sheldon

03/03/22

5 out of 5

1Password's customer service is quick and effective

I'm really happy with the customer service I received this far at 1Password. Trevor (one of the people who helped me) heard my trouble signing in (due to unexpectedly being on the road), and ensured that I understood how to delete my account and start over (which was luckily fast), and ensured that I still received the discount which had been the clincher for joining 1Password. He helped with efficiency and warmth, and that makes all the difference. Thank you, Trevor!

RG

Rick Greenspan

03/03/22

5 out of 5

Excellent Support

I've decided with the new M1 Mac to return to a PC. I wrote a question about switching from 1Password 7 to 8 to support, and within a half hour I received an answer with a download link and manual from Gem. You can't expect any more from a company's support department. Excellent!

N

Nik

03/02/22

5 out of 5

I had issues with setting up my…

I had issues with setting up my account, and the support team responded to my email within minutes and the entire issue resolved within thirty. While I hope not to need support again, would be more than happy to reach out.

D

Dan

03/02/22

5 out of 5

8+ YEAR USER - I am all in on one password

Best I have ever used: - One password's auto login capabilities are more reliable than last pass and browser based auto login. - Spans all my devices with easy to propagate QR-code based setup on new devices using current devices. - Finely tunable auto lockout, so you can balance security and convenience differently across your devices. I use it religiously to manage EVERY online account, more than 500 services and counting. Not once have I not been able to login because of access to one ...

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BM

Bernard Moss

03/02/22

5 out of 5

Set up of a new account

Although I had some difficulties working out how to transfer the data from my old stand alone account in dropbox, I looked online and found the way from an old posting and succeeded. Subsequently, I received similar advice from a query that I made. I have now set up my account on two computers, an ipad and an iphone.

BT

Bart Timmers

03/02/22

5 out of 5

Quick response on question about a problem

Quick response, and adequate answer

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].