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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in October 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 5061-5070 out of 7315

N

Nico

03/09/22

5 out of 5

Superb customer service

I contacted support via email in order to change my billing and subscription details, their answers were friendly, fast and really helpful!

E

Ethan

03/09/22

5 out of 5

Upgrading from a standalone individual license to family subscription

I had a standalone, individual license for many years and many versions. Because 1p 8 was going to require a subscription I wanted to upgrade. However, I only had the option to upgrade to an individual subscription for 50% off for 3 years and couldn't find a way to make it a family license. Support at 1Passsword helped get me upgraded to the family plan and applied the discount to it afterwards. Super easy and helpful. Thanks for an awesome product and service!

D

Det

03/09/22

5 out of 5

Very professional

Very professional, timely and friendly Support! I am really impressed! Not only the I got my problem solved, but the way I have been contacted and helped was excellent!

J

Jieef

03/09/22

5 out of 5

The supportteam of 1Password is more than good!

The supportteam of 1Password is more than good! The response time is more than fast even in the WE! They helped me to make migration from 1Password6 to 1Password 7 without any problem. Thanks

ZJ

Zach Johnson

03/09/22

5 out of 5

Joshua and Nate were both very helpful…

Joshua and Nate were both very helpful in solving my issue. Thank you!

N

Nico

03/09/22

5 out of 5

Superb customer service

I contacted support via email in order to change my billing and subscription details, their answers were friendly, fast and really helpful!

AK

Andrew Kaplan

03/09/22

5 out of 5

Customer Service was very helpful in…

Customer Service was very helpful in changing my account status when I was unable to do it myself on the website.

A

Augusto

03/09/22

5 out of 5

Excellent Company

Excellent Company, Product and Support. Thank you. Augusto Marini

J

Jieef

03/09/22

5 out of 5

The supportteam of 1Password is more than good!

The supportteam of 1Password is more than good! The response time is more than fast even in the WE! They helped me to make migration from 1Password6 to 1Password 7 without any problem. Thanks

ZJ

Zach Johnson

03/09/22

5 out of 5

Joshua and Nate were both very helpful…

Joshua and Nate were both very helpful in solving my issue. Thank you!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].